BHArch Posted November 13, 2015 Share Posted November 13, 2015 (edited) We are seeing unworkable slowdowns with VW2016, even after upgrading to brand new hardware. Particularly in files with many (30+) design layer viewports. And even more so when those DLVPs are externally referenced. We're working with our distributor to try and determine the cause, but wondering if anyone is seeing the same. We use a 2D workflow and for large townhouse projects, we use DLVPs to "clone" buildings that are similar, as well as to place the buildings on a site plan. It should be noted that we experienced none of this in VW2013, even on older hardware. Many thanks. Edited November 13, 2015 by BHArch Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted November 13, 2015 Vectorworks, Inc Employee Share Posted November 13, 2015 Please get one of those files to Tech@vectorworks.net for testing. If it is too large to email, just send them a regular text email first and they can reply back with a link. Make sure to provide them with the following from your machine as well: http://kbase.vectorworks.net/questions/627/DirectX+Diagnostics+and+System+Profiler We are tracking to make sure that the slowness issues we are already aware of have the same root. Quote Link to comment
BHArch Posted November 17, 2015 Author Share Posted November 17, 2015 (edited) Thanks Jim - we are working with Paxar to try and sort this out. I have asked them to accelerate the process. They have already forwarded files to your tech staff. Edited November 17, 2015 by BHArch Quote Link to comment
Vectorworks, Inc Employee Neil Barman Posted November 18, 2015 Vectorworks, Inc Employee Share Posted November 18, 2015 Hi Jim & Peter, I wanted to connect the dots here to make sure you, Jim, have Peter's files. I buglisted the issue and two large sample files last Tuesday, November 10 at 5pm. The file number is: VB-128895 The performance slowdown of the strictly 2D files from v2013 to v2016 (and 2014 & 2015 along the way) is perplexing indeed. Thanks for your help with this Jim! -Neil Quote Link to comment
BHArch Posted November 28, 2015 Author Share Posted November 28, 2015 For everyone's benefit, I am following up with some results: Between Paxar and VW, it was determined the the files exhibiting extreme slowness had "Unified View" disabled. It should be noted that our workflow is 2D (3D modelling is done in Sketchup) and as a result, we have never really paid any attention to that setting. From the best that I can determine, it was disabled when the users in question created Saved Views, and the "Save Unified View" checkbox was checked. Therefore, even if a user inadvertently enabled the setting, each execution of a saved view reset it it to disabled. The result was a slowdown in large files that made the application unusable. Curiously, we did not experience the same degree of slowdown in VW2013. Our files are regularly between 75MB and 120MB in size and make use of between 20 and 50 design layer viewports, with many of those referenced. Since fixing this (by simply enabling Unified View), we are seeing performance in line with expectations, and are enjoying the new features of 2016. Of course, it will take time to transition all of our projects into the new version, so we may be reporting back more info as that happens. Many thanks to the VW tech team and Neil at Paxar. Quote Link to comment
J. Wallace Posted November 28, 2015 Share Posted November 28, 2015 Great to hear, we've been very happy with Paxar's service as well. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted November 30, 2015 Vectorworks, Inc Employee Share Posted November 30, 2015 Unified View can also be set to Off by default if the document, or the template it was created from, originated in the 2008 era or prior which is fairly common. Generally, this should always be enabled and left on. There are a few legacy workflows that still go back and forth between it being on and off, but generally modern usage sees it on constantly and that's how nearly all stability and speed testing here is done. Quote Link to comment
ThibautL00 Posted September 28, 2016 Share Posted September 28, 2016 We had the same problem, after the update to VW2016 everything was significantly slower in 2D. We tried the Unified view, which made everything a lot faster. But I work with older colleges who have worked a lot of years with VW. They are used to work only in the design-layers 'like in the good old times' (no viewports) and by turning the unified view on, the layers all get on the same scale. Which is very confusing for them because the layers get on different positions all over the drawing. We didn't have this problem with the previous version (2015), no speed difference... Is there anyone who has the same problem who found a solution? Our hardware is good enough for the 2016 version... Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted September 28, 2016 Vectorworks, Inc Employee Share Posted September 28, 2016 Reply back with the following from your machine and I can take a look: http://kbase.vectorworks.net/questions/627/DirectX+Diagnostics+and+System+Profiler Quote Link to comment
ThibautL00 Posted September 28, 2016 Share Posted September 28, 2016 her you go: https://dl.dropboxusercontent.com/u/30711611/iMac.spx My Mac is a bit older, my colleges have a faster newer one (do you need their system information too?) Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted September 28, 2016 Vectorworks, Inc Employee Share Posted September 28, 2016 4 minutes ago, ThibautL00 said: her you go: https://dl.dropboxusercontent.com/u/30711611/iMac.spx My Mac is a bit older, my colleges have a faster newer one (do you need their system information too?) Yes please, this iMac is below the minimum specs for 2016 and 2017, so I would expect slowness compared to 2015 and older on it specifically. You might be able to mitigate this somewhat with Tools > Options > Vectorworks Preferences > Display > Navigation Graphics > Best Compatibility, however. Quote Link to comment
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