ACrisford Posted November 10, 2014 Share Posted November 10, 2014 So, I just downloaded 2015 Less than 10 minutes of using it for the first time, it freezes. Now it won't even open - just sits there bouncing on the app bar. All I tried to do was insert a title block, whats going on? Can it be because I still have 2013 & 2014 installed? Would uninstalling them help? Or should I revert back to 2014 and wait for more service packs? Quote Link to comment
M5d Posted November 10, 2014 Share Posted November 10, 2014 Can't comment on your specific problem, but in general, it's advisable to keep your older versions installed. Quote Link to comment
jnr Posted November 11, 2014 Share Posted November 11, 2014 If you can get sp 1 installed it might help. First try ripping out the plist and restarting: http://kbase.vectorworks.net/questions/1099/Resetting+Vectorworks+Preferences Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted November 11, 2014 Vectorworks, Inc Employee Share Posted November 11, 2014 ^ This. Also, your older versions should not affect the new one, and it is indeed advisable to keep older versions around while adapting to a new one. If wiping preferences does not fix the issue, send the following: http://kbase.vectorworks.net/questions/627/DirectX+Diagnostics+and+System+Profiler to tech@vectorworks.net and we can take a look. Almost all crashing on launch is machine-specific now and we can normally correct it without hardware upgrades as long as you are within the minimum system specs. Quote Link to comment
ACrisford Posted November 12, 2014 Author Share Posted November 12, 2014 Thanks jnr and Jim, will give wiping it a go. I hope it is machine specific, because after I told my boss he went and purchased a $6000 new Mac Pro - the black cylinder looking one. Hopefully when it arrives there will be no more problems Quote Link to comment
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