grant_PD Posted September 16, 2014 Share Posted September 16, 2014 Just lost an entire file because we opened it in 2015. Now our office cannot save back to 2014, 2013. We are stuck in 2015. Anyone else tried this? Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted September 16, 2014 Vectorworks, Inc Employee Share Posted September 16, 2014 What happens when you try to save to the older version? How did you lose the file by the way? It should add "v2015" to the end of the name by default, not replace the original unless you save over it manually. Quote Link to comment
grant_PD Posted September 16, 2014 Author Share Posted September 16, 2014 The file is corrupt when it's saved back to a 2013 "unexpected end of file..." A 2014 save goes through the dialog but the saved file never shows up at the location. We've lost it because we can't take it back to 2014 which is what we need to do to distribute it. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted September 16, 2014 Vectorworks, Inc Employee Share Posted September 16, 2014 Get in touch with support directly, send them the 2015 version as well as the broken exported version please. I haven't seen that in any of my testing and I can not replicate it here now. Quote Link to comment
grant_PD Posted September 16, 2014 Author Share Posted September 16, 2014 I will do so. Thanks. Quote Link to comment
Will Roland Posted September 16, 2014 Share Posted September 16, 2014 It's launch day, so I expect problems..for me, 2015 is not stable enough for production work. It is noticeably faster, but working with Sheet viewports crashes every time and annotations in viewports keep the beach ball spinning. Had to go back to 2014 for now...but, the export process back to 2014 was flawless. Quote Link to comment
mike m oz Posted September 17, 2014 Share Posted September 17, 2014 The file is corrupt when it's saved back to a 2013 "unexpected end of file..." Grant, I encountered this problem and it was a file naming issue. File names need to be alphanumeric only with the suffix of .vwx Make sure your file names don't include any characters other than numbers and letters. Spaces should be okay but anything else might be a problem. Especially bad are multiple full stops and forward and backward slashes. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted September 17, 2014 Vectorworks, Inc Employee Share Posted September 17, 2014 It's launch day, so I expect problems..for me, 2015 is not stable enough for production work. It is noticeably faster, but working with Sheet viewports crashes every time and annotations in viewports keep the beach ball spinning. Had to go back to 2014 for now...but, the export process back to 2014 was flawless. Please get in touch with support directly, send them your file and let them know what will cause crashing, we'll get it figured out. Quote Link to comment
Will Roland Posted September 17, 2014 Share Posted September 17, 2014 Thanks...will do. Quote Link to comment
grant_PD Posted September 17, 2014 Author Share Posted September 17, 2014 I will try a different naming convention and see what happens. Quote Link to comment
grant_PD Posted September 17, 2014 Author Share Posted September 17, 2014 Second computer tried. The export-2014 file goes through the entire dialog but the file never shows up, regardless of what I name it. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted September 17, 2014 Vectorworks, Inc Employee Share Posted September 17, 2014 Got the same issue with your file here in testing. Same issue occurs on Mac and Windows. Submitting the file and the issue now. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted September 17, 2014 Vectorworks, Inc Employee Share Posted September 17, 2014 We were not able to replicate your issue with any files made here, but R&D was able to isolate the issue found in your file and it should be corrected in an upcoming service pack. Apologies that there isn't a faster fix, but it wasn't something that could be repaired in the file, it had to be repaired in the application itself. To other users: this does not appear to be widespread, but if you do come across this problem, please send me the affected file to verify the solution will work for your files as well. Quote Link to comment
grant_PD Posted September 17, 2014 Author Share Posted September 17, 2014 Ok, glad it was found. We've rebuilt the file from a previous one. BIG WISHLIST to be able to cut and paste sheet layers and have them bring in model layers. Quote Link to comment
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