Craig D.S. Posted April 30, 2011 Share Posted April 30, 2011 Greetings I need to replace my ArchiCAD 2004 on my w2k box, and am trying VW designer. I noticed after installing that there was an additional folder for VWHelp. After lanching help the first time I received a message to update Adobe Air, which I did and closed Help Not sure what happened exactly, but I did upgrade the DL version with the SP2 and SP3. Now my help folder id gone And I get the attached error...oops don't know how to upload...so I'll type it... "The VWHelp Folder may be missing or contain invalid data. Please contact technical support for assistance" Any direction on this matter would be greatly appreciated. Thanks Craig Quote Link to comment
Craig D.S. Posted May 1, 2011 Author Share Posted May 1, 2011 Then, can anyone at least direct me to to where I can obtain the VWHelp file contents that are supposed to be in the VWHelp folder? Am I the only one that has had the VWHelp folder go missing?? Quote Link to comment
Bruce Kieffer Posted May 1, 2011 Share Posted May 1, 2011 On my Mac the VWHelp folder is inside the VW2011 application folder. I think the suggestion of "Please contact technical support for assistance" is a good one. Did you consider a reinstall? Quote Link to comment
Craig D.S. Posted May 2, 2011 Author Share Posted May 2, 2011 Yes, thanks. I did consider it, but as the trial version is about to expire and I am about to buy Designer...didn't think that it was worth all that reinstall and update to Sp2 & Sp3. I thought or was hoping that there was a separate down-loadable Help file that i could temporary use for reference...I am going through the getting started guides...jut cant access Help... Quote Link to comment
TimothyMartin7 Posted June 17, 2021 Share Posted June 17, 2021 Any help with getting VW Help to work? Quote Link to comment
unearthed Posted June 22, 2021 Share Posted June 22, 2021 Check your Adobe Air install that I wrote about in yer other post. Quote Link to comment
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