Kevin McAllister Posted February 15 Share Posted February 15 If you submitted a Premium Tech Support Request to NV, how long do you think is a reasonable response time? Quote Link to comment
0 Administrator JuanP Posted February 15 Administrator Share Posted February 15 @Kevin McAllister Typically, we aim to respond within 24-48 business hours. However, we recognize that there has been an unusual delay in responding to your case. I am currently investigating the cause of this delay, and a member of our Technical support team will be contacting you today to provide an update. Please accept my apologies for any inconvenience this delay may have caused. 2 Quote Link to comment
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Kevin McAllister
If you submitted a Premium Tech Support Request to NV, how long do you think is a reasonable response time?
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