2024 Still Freezing and Crashing

[DSmith2300]

I don't know what it going on, but 2024 freezes and crashes, it seems about once an hour. 

I'm not doing anything unusual regarding file size etc.

 

This is getting too much.

At this point I'm tempted to just go and use ACAD from here on in.

 

Edited November 20, 2023 by DSmith2300

[DSmith2300]

Update:  I have updated my graphics driver to the latest 'studio version' and (fingers crossed) it seems to have helped so far. I will say something if VW starts crashing again.

 

On a side note; I wrongly assumed that my card/ driver was keeping up with update notifications, but was not. I had to manually go find the latest driver on the website.

This may affect other people.

[Domas]

Hello @DSmith2300!

There might be reasons why you  are running into these problems and graphic drivers could definitely be one of them.

I would recommend to turn on "Error Reporting" under Vectorworks Preferences - Session tab. This way Crashes can be looked into and could get resolved faster with an update. 

 

As well please make sure you are running the latest version of Vectorworks 2024. As of today 22/11/2023 the latest update is Update 2. 

If you will be running into further problems, don't hesitate to get in touch with your local technical support team. You can do that through your customers portal support tab. 

[DSmith2300]

Thanks Domas.

I'll turn on error reporting and get the new update immediately.

[DSmith2300]

UPDATE: the crashing has stopped but it still freezes now and again.

An improvement for sure.