Domas
Vectorworks, Inc Employee-
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All attribute defaults can be set by making sure nothing is selected in the drawing, then setting the attributes to what you want. To ensure nothing is selected, either click on a blank area of the drawing, or tap the X key twice. When nothing is selected, the Object Info palette should display No Selection. You can then start setting your default attributes as you wish. This applies to fonts (font, size, style, etc.), lines (colour, weight, etc.), and fills (colour, pattern, hatch, etc.). The font defaults are saved to the Vectorworks Preferences.xml file inside your user folder after you set the default font and then quit Vectorworks. The attributes (Fill, Pen, Effects) are stored as the current defaults and will remain until you deselect everything again and change them. The Attributes palette includes a utility menu for making changes to all attributes at once. A set of default attributes can be saved and then restored, and attributes can quickly be set to be “by class” or have all “by class” settings removed. To access the Attributes palette utility menu Click the Utility (hamburger/arrow) menu on the Attributes palette’s title bar. Use Default Attributes If no object is selected, restores the Attributes palette settings to the set that was specified with Set Default Attributes. When objects are selected, applies the default attributes to the selection. Set Default Attributes Saves all current parameter settings in the Attributes palette as the default set for that session. (If the file is closed or Vectorworks is relaunched, the default attributes will need to be set again.) Make All Attributes By Class Sets all Attributes palette parameters to be determined by the object’s class (see “Setting class attributes”). Remove By Class Settings Removes any “by class” settings for all Attributes palette parameters
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Hello @Tom Grain, I have looked further into this file and indeed it crashes whenever we try clicking out of the wall style when its unstyled. I have reported this straight to our engineering under internal ticket VB-215230 and our technical support ticket number is 00392057. What i found further is that we can kind of workaround this for now until this can be resolved with a future update. Current file unstyled default is crashing the application. Please select any wall style, draw it on your design layer and find the style dropdown in the object info palette after the new wall is created. There please click on the style dropdown and choose to convert the wall to unstyled. When its an unstyled, wall please go to wall components and click OK to close the components window. This will reset the default settings for an unstyled wall and any subsequent unstyled walls will carry the components. Althernatively you can just open a new file and draw an unstyled wall. Then copy the wall to your file, go to the componets while the wall is still unstyled, click OK to close the window and the unstyled wall default will be set the this copied wall. This should prevent you from crashing further with the unstyled wall that you have. Hope this will remedy at least for you to continue with your project immediately. Please don't consider this as a fix from our end. This is just a workaround and the solution will be implemented by the engineering team within the VB-215230 ticket number.
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Hello @will2023, I believe you have submitted the file for the tech team to look into. We are working on the file and we will get back to you as soon as possible. Il update this thread with the resolution as well.
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VW 2024 still shown as using memory in task manager after exit?
Domas replied to dvfrd's question in Troubleshooting
Hello! Please make sure to update your Vectorworks 2024 to Update 4.1. There was a recognised problem that might have been related with OS updates. With Vectorworks 2024 Update 4.1 this should be fixed. Please contact your local technical support team through cuctomers.vectorworks.net if the problem is still there. -
How do I move a symbol from the active file to my favourites
Domas replied to Iainy1's question in Troubleshooting
Hello @Iainy1961, First you will have to create a favourites file. To do so you can open an empty file and import all of your needed resources into it and then in the resource manager you can click on the settings drop down and add that file as a favourite file as shown in the screenshot: When you will have a favourite file you can select your resource and export it into the favourite file as shown in the screenshots below to keep it up to date: You might need to give it a refresh after you export a resource to your favourites for it to be visible in the resource manager. To do that you can right click on Favourites and click Refresh as in the screenshot below: Note: If you will add the favourites file the way showed in this example it will create a shortcut for Vectorworks to reach the file in the location where you will save it in the first place. Make sure to keep it in a safe location as if you will delete the file we don't have a way to recover it. Edit: For more information you can watch the Vectorworks University video below: https://university.vectorworks.net/mod/overview/view.php?id=5542 -
Hello @Dendecko, Please see if your cloud services app is up to date. To do that you can go to Cloud drop down in the top of the screen and click on About... There it should tell you if your Cloud services app is up to date or not. If you will need to update it - make sure to do that and when its done, please restart Vectorworks. If you will be running into further problems you can launch the Updater tool to repair your Vectorworks, that might sometimes fix it. To do that you can go to the location where Vectorworks is installed and find the exe file for Vectorworks 2024 Updater. Launch it and update if required. After its done please select Advanced Options and choose the Repair command. See if this will fix the problem for you!
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Hello @Jacob@tangably.com, Is there a specific reason you would want to downgrade to Update 3.1? Before making the move can you make sure troubleshooting steps provided here can solve your problem? Technically we do not support update 3.1 or older anymore and except from some issues that will be resolved as soon as possible to do with the GenerateImage.vlb file Update 4 should be great. Some new features as well as general improvements.
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Dear @Vectorworks drafter Shiv, You can go through the help menu as well. Please find the link below: https://app-help.vectorworks.net/2024/eng/VW2024_Guide/Basic1/Selecting similar_objects.htm?rhsearch=select similar&rhhlterm=selecting select selects selection selected similar You need to click on the wrench and pencil icon in the top left corner of your design layer to set the exact preferences on what objects you want to select. Alternatively you can use the Custom Selection tool under Tools - Custom Selection. With this tool you can describe exactly what you are looking for with criteria dropdowns and it will select it for you. Please find the help link below: https://app-help.vectorworks.net/2024/eng/VW2024_Guide/Scripts/Creating custom_selection_scripts.htm?agt=index
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Hello! Can we have more information about this case please. What kind of objects were you trying to select? Can you take a screenshot of the Select Similar tool settings window? Maybe you could try to copy these objects into a new file and see if you will run into the same issue there? If you will be able to replicate the problem in a new file please attach the file to the thread if possible.
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Hello @gangotti, Please contact your local technical support through your customers portal. customers.vectorworks.net In the mean time I have seen some issues with Nvidia graphic card drivers that would cause this. See if you are using an Nvidia graphics card and update your graphics drivers. It might fix the issue straight away.
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1 of 2 types of Text in Symbol changes scale when file name changes.
Domas replied to SNOJNKY's question in Troubleshooting
Hello @SNOJNKY, Thank you for your patience with this. I think the best way to resolve this would be through the technical support team. To give you any answers we would need to see the file or an example of this issue isolated in a new file. I would recommend to contact your local technical support team through your customers portal support tab. customers.vectorworks.net Just a thing you could try is to use a tool called Reset All Plug-ins which you can find under Tools -> Utilities -> Reset All Plug-ins. Just click on this tool and see if that would refresh your text blocks so you would not have to do them one by one. This could potentially fix it for good. -
Moving files in "open vwx drawing" window freezes the whole program
Domas replied to JussiV's question in Troubleshooting
Hello @JussiV, Im sorry you ran into this. I have tested this out and it seems that this could be a potential bug. Thank you for pointing this out. I have reported this to our internal system under ticket number VB-202103. Hopefully this can get resolved as soon as possible. You can check the status of this ticket by contacting your local Vectorworks Tech Support or opening a support request through your customers portal. customers.vectorworks.net Hopefully this will get resolved as soon as possible! -
I don't think this will be related with the computer specs. Your machine should be more than capable of running Vectorworks. Just to get this sorted and for you to have a closure i think the best way to proceed would be for me to look into the file. If you still see those stripes on your walls as in the screenshot posted above im sure there are still objects affecting your origin location or origin is not set up correctly. If you can - share the file here, but if the file is under an NDA share the file with us by opening a support request form through your customers portal and attach the file. Please find the link below: customers.vectorworks.net Under the support tab you will find a section to open a support request. As well, please paste in the link of this thread so that my colleagues would know i am looking into this. As well you should be able to find our priority number to give us a call and one of the representatives could assist you to fix your file.
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Could someone export a 2023 file as a 2022 (or older) for me?
Domas replied to lyndirk's topic in General Discussion
Hello @lyndirk, Im sure someone can assist in the forum, as well as I can export the file for you. What i would recommend to do is to open a support request through your customers portal making the same request and paste the link of this forum thread. You can find the request form under the link below: customers.vectorworks.net After you will log in head down to the support tab and one of the links towards the bottom of the page will be to open a support request. I would like to ask, what is happening with 2023 for you? Maybe you could explain the problem and instead of jumping to an older version we can find a better solution so you could keep on using your Vectorworks 2023? -
Hello @melenam, This is caused by objects far away or origin issues. Please try to follow the article below to make sure you don't have any objects far away from the origin. https://forum.vectorworks.net/index.php?/articles.html/articles/troubleshooting/objects-far-away-from-origin-r900/ Following this article will definitely help you resolve most of the problems mentioned above. As well please see the video below to learn more about origins: https://university.vectorworks.net/enrol/index.php?id=728 For more information don't hesitate to contact your local Technical support team through the customers portal. Please see link below: customers.vectorworks.net
