Jump to content

Service Select Renewal Issues

Recommended Posts

Why can I no longer renew my Service Select account online through the customer portal? I understand that a subscription model is becoming the new paradigm, but sending me an email that looks like a phishing scheme where I have to click through a link to enter my card information is an enormous step backwards. When I called customer service I was told that there is a new system in place, but it seems that a link in an email could easily be put on my customer page.


Please fix this for those of us who have been customers for a long time.



  • Like 2
Link to comment
21 minutes ago, JuanP said:

@Ericsw I see that as beneficial moving forward. I will submit your request to our team for future improvements. Please let me know if you still need someone from our team to reach out directly. 

Thanks so much! I know things change, but the ease and security in the past really made upgrading and maintaining my license a breeze.

  • Like 2
Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...