JuanP
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Article Comments posted by JuanP
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@Chris Wailes , is this happening with more than one of the files from 2023? Or just one in particular? Can you send me the file via DM in the original 2023 version as well as the imported 2024 version? Thanks
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@Brian Harms Could you please provide us with the crash logs? Alternatively, feel free to reach out to our technical support team through our customer portal for further assistance.
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22 minutes ago, kmousikos said:
So, will changing the drive and doing a clean install of Windows result to a new machine activation?
Yes, a new activation will be needed. All licenses have more than one activation, so you should be okay however, if you have an issue, don't hesitate to get in touch with technical support via https://customers.vectorworks.net/forms/support-request
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@ForumGuySG Thank you for sharing the format that worked for you. I will pass this information on to our teams to make sure we improve our documentation in the future. Thanks again!
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Please share your feedback about the new macOS 14 Sonoma and Vectorworks here:
Thanks
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@yasin2ray You can find more info about the context menu HERE
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- Popular Post
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You can watch some of the new feature videos in the University - LINK
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@LefaA tech support specialist will reach out via email requesting more information - thanks
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@MARGARITA ARMENTAPlease contact your local technical support for additional troubleshooting - https://www.vectorworks.net/international
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On 11/27/2022 at 11:16 PM, Etienne_Mallee said:
I'm in Australia, and there are not any updates when I do "Check for Updates". I have SP1 installed
I got word that is NOW available. Please Check for Updates, again.
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@elbaero please refer to this article:
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3 hours ago, exhibitdesigner said:
Problems importing x_t files. Either VW crashes or if the import works the VW file turns a 9MB object into a 400MB VW file.
Could you send me file for testing? Also, would you mind sharing your computer specs? thanks
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@RefurbRich01 "For customers with customized workspaces you will need to add the Export VGX command from the Workspace editor." Try this and let me know.
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On 3/31/2022 at 7:23 AM, Gunter said:
I have changed from windows 7 to 11 but cannot get Vectorworks 2009 to work on 11. Why?
Vectorworks 2009 is not supported in Windows 11. You may want to look into downgrading to a previos Windows version or upgrading Vectorworks.
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@Will Please contact Epic support for additional information.
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@DuncanRPlease get in touch with Epic support for additional information about license transfer.
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@Neelambari ShuklaIt is my understanding that is one per license. You can make your request via Customer portal before March 31st /2022 You can also contact TwinMotion for a multi-license solution as part of this offer.
To clarify, all users with assigned Vectorworks licenses as part of your VSS membership can redeem their promo code by accessing their Vectorworks licenses via the Customer portal.
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@angusthompson Add the font type to you computer first Mac/Win and then reboot Vectorworks, then you should be able to see the new font in Vectorworks.
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On 11/23/2021 at 12:31 PM, zeno said:
can I ask if you have an updated version available?
All viewers are updated to SP2 - thanks
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To report any additional feedback related to macOS 12 Monterey and Vectorworks, please go to the following thread:
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@Peter Butt I'm passing your information to our support team, and one of our support specialists will be in touch soon.
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@edsoninetPlease contact directly our local distributor at suporte@cadtec.com.br
thanks
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macOS 14.4 Compatibility Issues with Vectorworks
in Tech Bulletins
Posted
We've conducted initial tests with macOS 14.5 beta2, and it appears that the printing issue has been resolved. 🤞🏼