JuanP
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Article Comments posted by JuanP
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@RefurbRich01 "For customers with customized workspaces you will need to add the Export VGX command from the Workspace editor." Try this and let me know.
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On 3/31/2022 at 7:23 AM, Gunter said:
I have changed from windows 7 to 11 but cannot get Vectorworks 2009 to work on 11. Why?
Vectorworks 2009 is not supported in Windows 11. You may want to look into downgrading to a previos Windows version or upgrading Vectorworks.
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@Will Please contact Epic support for additional information.
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@DuncanRPlease get in touch with Epic support for additional information about license transfer.
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@Neelambari ShuklaIt is my understanding that is one per license. You can make your request via Customer portal before March 31st /2022 You can also contact TwinMotion for a multi-license solution as part of this offer.
To clarify, all users with assigned Vectorworks licenses as part of your VSS membership can redeem their promo code by accessing their Vectorworks licenses via the Customer portal.
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@angusthompson Add the font type to you computer first Mac/Win and then reboot Vectorworks, then you should be able to see the new font in Vectorworks.
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On 11/23/2021 at 12:31 PM, zeno said:
can I ask if you have an updated version available?
All viewers are updated to SP2 - thanks
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To report any additional feedback related to macOS 12 Monterey and Vectorworks, please go to the following thread:
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@Peter Butt I'm passing your information to our support team, and one of our support specialists will be in touch soon.
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@edsoninetPlease contact directly our local distributor at suporte@cadtec.com.br
thanks
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@Christian Fekete Please contact tech@vectorworks.net so we can help on the Ghosted 3D objects and any other additional issue you might be experimenting with 2021. Also, if you can turn on "Send crash details and verbose usage patterns" in the Vectorworks preferences that will help us to identify the crashes and make sure they are fixed in the next SP or send the crash reports to our tech support team.
thanks,
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To report any additional feedback related to macOS 11 Big Sur and Vectorworks, please go to the following thread:
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@Andrew Pollock Go ahead and restart your computer and launch Vectorworks again and click on Check for Updates. If still comes up as you are up-to-date with SP2 please contact tech@vectorworks.net we can help you to get SP3 installed.
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@Andrew Pollock We are fully committed to provide our users with the connection to Twinmotion as soon as possible. This is the latest info I got from our R&D team. "We’ve been working with Epic Games to have a send to Twinmotion option for Vectorworks users. We have it squarely on our roadmap. Timing is highly dependent on Epic Games.”
I will keep you posted.
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10 minutes ago, Andrew Pollock said:
What happened to the hoped for Twinmotion plug in?
We are working with Epic Games to connect Vectorworks with Unreal Studio, Twinmotion, and any other Unreal-based applications. Ready for the 2021 cycle.
@Andrew Pollock follow the conversation about real-time rendering HERE
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@ThreeDot could you share your file via direct message for testing? as well as your system specs? thanks
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As part of our commitment to keep improving the performance and stability of the software, we release Vectorworks 2020 SP2.2. Thank you to our R&D team for making all these fixes available sooner. For the complete list of fixes, see here
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18 hours ago, j.g.l said:
VectorWoks Architect 2011 will run on Windows 10?
It is not supported.
See legacy OS compatibility list:
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6 minutes ago, dwalter said:
Why cant nobody help here?
Unfortunately if the steps described above did not fix the issue, we might need to troubleshoot further. I apologize for the inconvenience.
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@dwalter if you are still experiencing issues please contact technical support at tech@vectorworks.net or international users: https://www.vectorworks.net/international
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@Dubmanthank you for your feedback and I will make sure to keep this in mind.
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@Dubman please contact our tech@vectorworks.net with the last 6 digits of your serial# and Operating system. We should be able to help.
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@dtheory that would be correct - SP5.1 fixes a library that was incompatible with macOS 10.10. This should have no effect on any other system. It is part of our release notes: https://www.vectorworks.net/downloads/notes/2019SP5_Notes
Vectorworks and Vision 2022 Service Pack 4 Available for Download
in Tech Bulletins
Posted
Could you send me file for testing? Also, would you mind sharing your computer specs? thanks