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AlexSawaya

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  • Occupation
    Lighting Designer + Lighting Programmer
  • Homepage
    https://alexpibe.wixsite.com/lighting-designer
  • Location
    Venezuela

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  • Skype
    alexsawaya

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  1. @klinzey Ok thanks for the information. Keep Safe !
  2. Hi @Jesse Cogswell and @Mark Eli About MA-Net 3 I've seen that straight from malighting (MA vis-key) When I upgraded from 2020 to 2021 they told me that the dongle was no longer necessary. Now with this update is it required again? I have since the 2019 version, which I used and had no problem. Now do I need another dongle? I can update my old dongle? Thanks for you time and keep safe !!! it is impossible to update the dongle from the help update dongle :(
  3. Greetings I have made the update of vision 2021, when trying to change the dmx provider, it tells me to contact technical support. Any idea for the solution. Win10 Vision Version: 26.0.3.586381 Thanks !!!!
  4. @klinzey Thanks for the info, and it's really the last thing I wanted to hear. (Dead dongle). I have been stranded outside my country of residence since March 11 and due to the pandemic without work. I think I should wait for them to respond to me by mail. Anyway I keep doing tests, and if I get any change, I report it here. Thanks and keep safe.
  5. @klinzey Hello, I have reinstalled the 2 of 3 versions that I have, and the same thing happens. I wrote to the support and I am waiting for the answer.
  6. Best regards The following is happening to me, update vision 2021, I was able to open an old file without problems, when I want to change from the dmx provider to grandma, it tells me that I need the dongle. I put it in, and it tells me that my Service Select is expired, but I have it active. Even now I can't open the 2019 or 2020 version, only in demo form. Any idea what I'm doing wrong? From already thank you very much.
  7. I understand, but I really don't know what to say. The 2019 version works perfectly, and the 2020 version, worked before the update. EDIT I make a test. I run at the same time Vision 2019 GrandMA2 Duet Display with Ipad OBS Studio for recording scrrens The result =
  8. Hi @klinzey I hope you are well. Before the last update of Vision 2020, it works perfect. I never had a crash, even with open VW + MA2. I transcribe the requested data. From already thank you very much. ! Happy week. _______________________________________________ WIn 10 Home Intel(R) Core(TM)i3-8130U CPU @220GHz 2.21GHz RAM 8.00GB (7.88 Usable) 64-bit Operating System, x64-based processor _________________________________________________ Log - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-10-03T14:26:41.921440100Z" /> <EventRecordID>212583</EventRecordID> <Channel>Application</Channel> <Computer>LAPTOP-NVSB54IT</Computer> <Security /> </System> - <EventData> <Data>2111018206376497493</Data> <Data>4</Data> <Data>APPCRASH</Data> <Data>Not available</Data> <Data>0</Data> <Data>Vision.exe</Data> <Data>25.0.5.0</Data> <Data>5f444687</Data> <Data>igc64.dll</Data> <Data>26.20.100.7926</Data> <Data>5e55600a</Data> <Data>c0000005</Data> <Data>00000000005c0e20</Data> <Data /> <Data /> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER74.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER16F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER17F.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER18D.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER19E.tmp.txt</Data> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Vision.exe_2a1114ccab8623d925989d3b6d70dae65338e4_b960720f_a374c5b9-5d92-4260-ba8c-82b7a8fcd85f</Data> <Data /> <Data>0</Data> <Data>1f01003f-0e29-4129-bea9-56ee8a07b54d</Data> <Data>268435456</Data> <Data>983102fa11b0e2066d4bd7dfc1741155</Data> <Data>0</Data> </EventData> </Event> _______________________________________________________________________
  9. Greetings. Today in the morning I update Vision 2020 and I find myself with the surprise that closes. In safe as in normal mode. Sometimes it manages to open a file, sometimes not even that. I thought it was something on my machine, but the 2019 version runs perfectly. Any idea what might be happening? Happy weekend and keep safe. https://youtu.be/iX77_YmRwBw
  10. Thanks for the reply, and I understand about the fixtures libreries, they are endless, lol. The aura are in standard mode. And thanks for your wishes of my return !!!
  11. @TomWhiteLight Unfortunately, I cannot try ARNET (I have been stranded in Spain for the quarantine for 60 days and I cannot return to my home in South America). I attach the screen of the patch and the modes of the fixtures. @jcogdell I think you are right, the fixtures are rotated. It happens to me with MH3 and Auras. I have done the import 2 times. I am using some led tubes, which I have rotated in VW before importing them, and in vision they are in the correct position. But the Martin I have not rotated in vw.
  12. I have been working and with certain fixtures I have had problems. Check the answer they gave me, maybe it will help you understand a little. Regards.
  13. Hi. Thank you very much for your time and explanations. By the way, it is happening to me that when I number the fixtures, for example RGB Par, when I finish the patch, some of them change the fixture mode and I have to select and place it again. This is happening to me with various types of fixtures.
  14. Regards. I have this difference in panning between vision and ma2 and ma2 3d. I exported from Vectorworks to Vision .MVR I used the MA2 plug-in to export the vectorworks patch to MA2. Any ideas how I could be sure which of the two is correct in real life? From already thank you very much. Take care and keep SAFE !!!
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