Jump to content


  • Content Count

  • Joined

  • Last visited

Community Reputation

24 Great

About AlexSawaya

  • Rank

Personal Information

  • Occupation
    Lighting Designer + Lighting Programmer
  • Homepage
  • Location

Contact Info

  • Skype

Recent Profile Visitors

299 profile views
  1. @klinzey Ok thanks for the information. Keep Safe !
  2. Hi @Jesse Cogswell and @Mark Eli About MA-Net 3 I've seen that straight from malighting (MA vis-key) When I upgraded from 2020 to 2021 they told me that the dongle was no longer necessary. Now with this update is it required again? I have since the 2019 version, which I used and had no problem. Now do I need another dongle? I can update my old dongle? Thanks for you time and keep safe !!! it is impossible to update the dongle from the help update dongle :(
  3. Greetings I have made the update of vision 2021, when trying to change the dmx provider, it tells me to contact technical support. Any idea for the solution. Win10 Vision Version: Thanks !!!!
  4. @klinzey Thanks for the info, and it's really the last thing I wanted to hear. (Dead dongle). I have been stranded outside my country of residence since March 11 and due to the pandemic without work. I think I should wait for them to respond to me by mail. Anyway I keep doing tests, and if I get any change, I report it here. Thanks and keep safe.
  5. @klinzey Hello, I have reinstalled the 2 of 3 versions that I have, and the same thing happens. I wrote to the support and I am waiting for the answer.
  6. Best regards The following is happening to me, update vision 2021, I was able to open an old file without problems, when I want to change from the dmx provider to grandma, it tells me that I need the dongle. I put it in, and it tells me that my Service Select is expired, but I have it active. Even now I can't open the 2019 or 2020 version, only in demo form. Any idea what I'm doing wrong? From already thank you very much.
  7. I understand, but I really don't know what to say. The 2019 version works perfectly, and the 2020 version, worked before the update. EDIT I make a test. I run at the same time Vision 2019 GrandMA2 Duet Display with Ipad OBS Studio for recording scrrens The result =
  8. Hi @JuanP Here the logs. Crash Log.txt DxDiag.txt
  9. Hi @klinzey I hope you are well. Before the last update of Vision 2020, it works perfect. I never had a crash, even with open VW + MA2. I transcribe the requested data. From already thank you very much. ! Happy week. _______________________________________________ WIn 10 Home Intel(R) Core(TM)i3-8130U CPU @220GHz 2.21GHz RAM 8.00GB (7.88 Usable) 64-bit Operating System, x64-based processor _________________________________________________ Log - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-10-03T14:26:41.921440100Z" /> <EventRecordID>212583</EventRecordID> <Channel>Application</Channel> <Computer>LAPTOP-NVSB54IT</Computer> <Security /> </System> - <EventData> <Data>2111018206376497493</Data> <Data>4</Data> <Data>APPCRASH</Data> <Data>Not available</Data> <Data>0</Data> <Data>Vision.exe</Data> <Data></Data> <Data>5f444687</Data> <Data>igc64.dll</Data> <Data></Data> <Data>5e55600a</Data> <Data>c0000005</Data> <Data>00000000005c0e20</Data> <Data /> <Data /> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER74.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER16F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER17F.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER18D.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER19E.tmp.txt</Data> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Vision.exe_2a1114ccab8623d925989d3b6d70dae65338e4_b960720f_a374c5b9-5d92-4260-ba8c-82b7a8fcd85f</Data> <Data /> <Data>0</Data> <Data>1f01003f-0e29-4129-bea9-56ee8a07b54d</Data> <Data>268435456</Data> <Data>983102fa11b0e2066d4bd7dfc1741155</Data> <Data>0</Data> </EventData> </Event> _______________________________________________________________________
  10. Greetings. Today in the morning I update Vision 2020 and I find myself with the surprise that closes. In safe as in normal mode. Sometimes it manages to open a file, sometimes not even that. I thought it was something on my machine, but the 2019 version runs perfectly. Any idea what might be happening? Happy weekend and keep safe. https://youtu.be/iX77_YmRwBw
  11. Thanks for the reply, and I understand about the fixtures libreries, they are endless, lol. The aura are in standard mode. And thanks for your wishes of my return !!!
  12. @TomWhiteLight Unfortunately, I cannot try ARNET (I have been stranded in Spain for the quarantine for 60 days and I cannot return to my home in South America). I attach the screen of the patch and the modes of the fixtures. @jcogdell I think you are right, the fixtures are rotated. It happens to me with MH3 and Auras. I have done the import 2 times. I am using some led tubes, which I have rotated in VW before importing them, and in vision they are in the correct position. But the Martin I have not rotated in vw.
  13. I have been working and with certain fixtures I have had problems. Check the answer they gave me, maybe it will help you understand a little. Regards.
  14. Hi. Thank you very much for your time and explanations. By the way, it is happening to me that when I number the fixtures, for example RGB Par, when I finish the patch, some of them change the fixture mode and I have to select and place it again. This is happening to me with various types of fixtures.
  15. Regards. I have this difference in panning between vision and ma2 and ma2 3d. I exported from Vectorworks to Vision .MVR I used the MA2 plug-in to export the vectorworks patch to MA2. Any ideas how I could be sure which of the two is correct in real life? From already thank you very much. Take care and keep SAFE !!!


7150 Riverwood Drive, Columbia, Maryland 21046, USA   |   Contact Us:   410-290-5114


© 2018 Vectorworks, Inc. All Rights Reserved. Vectorworks, Inc. is part of the Nemetschek Group.

  • Create New...