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AlexSawaya

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Everything posted by AlexSawaya

  1. @klinzey Thanks for the info, and it's really the last thing I wanted to hear. (Dead dongle). I have been stranded outside my country of residence since March 11 and due to the pandemic without work. I think I should wait for them to respond to me by mail. Anyway I keep doing tests, and if I get any change, I report it here. Thanks and keep safe.
  2. @klinzey Hello, I have reinstalled the 2 of 3 versions that I have, and the same thing happens. I wrote to the support and I am waiting for the answer.
  3. Best regards The following is happening to me, update vision 2021, I was able to open an old file without problems, when I want to change from the dmx provider to grandma, it tells me that I need the dongle. I put it in, and it tells me that my Service Select is expired, but I have it active. Even now I can't open the 2019 or 2020 version, only in demo form. Any idea what I'm doing wrong? From already thank you very much.
  4. I understand, but I really don't know what to say. The 2019 version works perfectly, and the 2020 version, worked before the update. EDIT I make a test. I run at the same time Vision 2019 GrandMA2 Duet Display with Ipad OBS Studio for recording scrrens The result =
  5. Hi @JuanP Here the logs. Crash Log.txt DxDiag.txt
  6. Hi @klinzey I hope you are well. Before the last update of Vision 2020, it works perfect. I never had a crash, even with open VW + MA2. I transcribe the requested data. From already thank you very much. ! Happy week. _______________________________________________ WIn 10 Home Intel(R) Core(TM)i3-8130U CPU @220GHz 2.21GHz RAM 8.00GB (7.88 Usable) 64-bit Operating System, x64-based processor _________________________________________________ Log - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-10-03T14:26:41.921440100Z" /> <EventRecordID>212583</EventRecordID> <Channel>Application</Channel> <Computer>LAPTOP-NVSB54IT</Computer> <Security /> </System> - <EventData> <Data>2111018206376497493</Data> <Data>4</Data> <Data>APPCRASH</Data> <Data>Not available</Data> <Data>0</Data> <Data>Vision.exe</Data> <Data>25.0.5.0</Data> <Data>5f444687</Data> <Data>igc64.dll</Data> <Data>26.20.100.7926</Data> <Data>5e55600a</Data> <Data>c0000005</Data> <Data>00000000005c0e20</Data> <Data /> <Data /> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER74.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER16F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER17F.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER18D.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER19E.tmp.txt</Data> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Vision.exe_2a1114ccab8623d925989d3b6d70dae65338e4_b960720f_a374c5b9-5d92-4260-ba8c-82b7a8fcd85f</Data> <Data /> <Data>0</Data> <Data>1f01003f-0e29-4129-bea9-56ee8a07b54d</Data> <Data>268435456</Data> <Data>983102fa11b0e2066d4bd7dfc1741155</Data> <Data>0</Data> </EventData> </Event> _______________________________________________________________________
  7. Greetings. Today in the morning I update Vision 2020 and I find myself with the surprise that closes. In safe as in normal mode. Sometimes it manages to open a file, sometimes not even that. I thought it was something on my machine, but the 2019 version runs perfectly. Any idea what might be happening? Happy weekend and keep safe. https://youtu.be/iX77_YmRwBw
  8. Thanks for the reply, and I understand about the fixtures libreries, they are endless, lol. The aura are in standard mode. And thanks for your wishes of my return !!!
  9. @TomWhiteLight Unfortunately, I cannot try ARNET (I have been stranded in Spain for the quarantine for 60 days and I cannot return to my home in South America). I attach the screen of the patch and the modes of the fixtures. @jcogdell I think you are right, the fixtures are rotated. It happens to me with MH3 and Auras. I have done the import 2 times. I am using some led tubes, which I have rotated in VW before importing them, and in vision they are in the correct position. But the Martin I have not rotated in vw.
  10. I have been working and with certain fixtures I have had problems. Check the answer they gave me, maybe it will help you understand a little. Regards.
  11. Hi. Thank you very much for your time and explanations. By the way, it is happening to me that when I number the fixtures, for example RGB Par, when I finish the patch, some of them change the fixture mode and I have to select and place it again. This is happening to me with various types of fixtures.
  12. Regards. I have this difference in panning between vision and ma2 and ma2 3d. I exported from Vectorworks to Vision .MVR I used the MA2 plug-in to export the vectorworks patch to MA2. Any ideas how I could be sure which of the two is correct in real life? From already thank you very much. Take care and keep SAFE !!!
  13. Greetings. I am having the following problem and wanted to see if I am doing something wrong. The situation is as follows, I am using some ETC source 4 and in vw I make the shutter cuts. In the VW render they look good. When I use Vision, directly exported they only 2light turn on and 1 only shows the cut, but not the color. If I export it as MVR, they all light on, but cuts and colors don't appear. Any idea? Happy weekend !!! (Safe in home)
  14. Hi @VW_Harry I make this video, maybe can help you. Truss.mov
  15. Yeah Sure. Thanks and Happy weekend !!! Allure Lighting Plot 2.1.vwx
  16. Hello @JustinVH and @Pat Stanford By chance could you tell me if it is possible to rotate the start and end cable labels. I can move them, since they are over the terminals or on the indicator arrow, but I cannot rotate the text. When I select only the text, rotate the entire cable. Thanks !
  17. Hi @JustinVH ! "If you turn off the Braceworks-Distributed Load class the loci will disappear and the line will be thin again" It is right. Thank you so much !
  18. Greetings I am just in that. It happens only in the version of VW in Spanish on Mac.
  19. Thanks for answering. I tried but nothing happens. The strange thing is that I open the same file in the PC version and I have no problems. I'll keep trying
  20. Greetings. It is happening to me in the MAC version, which when using the "Jumper Cables" tool is displayed as shown in the capture (Red Color) In black, use the "Power Cable" tool. My question if anyone knows, why in the jumper cables (red) all those perpendicular marks on the path come out, thickening the line. In Win 10, it doesn't happen to me. Any ideas if it's a setting or something I'm doing wrong? From already thank you very much.
  21. @bbudzon Thanks follow the topic. Everything works well! MA2 Onpc (without MA hardware) and Vision on the same notebook 😎
  22. I have reinstalled only vision 2020 again, And now it works. It's strange since I have written down on a paper everything I had done .... Well, a million thanks for the help !!! 😄 PD: I reinstall why see this message and start vision:
  23. Hi @Rob Books. I have not tried that. It indicates that I don't have enough permissions on Service Select. I Update vision and Library.
  24. Hi @klinzey I have tried all installation combinations. Even replace the grandma.dll from one version to another.
  25. Greetings. I am having the following problem. With Vision 2020, Grandma does not appear to me as a DMX provider. But when I use vision 2019, it seems and works perfect. Both versions work with Arnet. I have the vision dongle, I have the plug in the grandma for vision. I have installed and uninstalled vision 2020 and the plug in and the problem continues. Any ideas? From already thank you very much.

 

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