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Not the "Administrator"?


Kira

Question

I am trying to download and set up my account for the first time and I can't get past this problem:

I have already set up my Vectorworks account and downloaded the extension. I get past a "licencing information" page and past a few check-the-box-to-show-you-accept pages and then afterwards get hit with an error message that says I cannot continue because I am not an administrator. I am then forced to exit the extension. 

Please let me know if this is something I can work out.  

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I think this means you have to be logged in as an Administrator on your PC. If this is your personal computer, you should be able to log into the Admin user and do what you need to install. If this is a company PC, you may have to get your IT people involved to give you Admin access or to do the install for you.

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