SCParker Posted April 4, 2020 Share Posted April 4, 2020 Greetings, One of my colleagues is having an issue with the V key not revealing hidden class items. He's on Windows. I'm on Mac and it's working fine for me. SP3.1 Pressing V does activate the View command and clicking on items to hide the given class does hide the class. Any ideas? Thanks, Scott Quote Link to comment
0 Pat Stanford Posted April 4, 2020 Share Posted April 4, 2020 Custom workspace with V remapped to something else? Ask him to try one of the default workspaces. Quote Link to comment
0 SCParker Posted April 4, 2020 Author Share Posted April 4, 2020 2 hours ago, Pat Stanford said: Custom workspace with V remapped to something else? The V activates the tool itself, so we assume it's mapped properly. We did check as well. Quote Link to comment
0 SCParker Posted April 6, 2020 Author Share Posted April 6, 2020 Solved. Turned out is was the virus detection software our tech dept. added to our technician's laptops. It has a "secure keyboard entry" setting that was getting in the way. When the setting is "paused" the V key worked. Quote Link to comment
Question
SCParker
Greetings,
One of my colleagues is having an issue with the V key not revealing hidden class items. He's on Windows. I'm on Mac and it's working fine for me.
SP3.1
Pressing V does activate the View command and clicking on items to hide the given class does hide the class. Any ideas?
Thanks, Scott
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3 answers to this question
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