Vectorworks application has stopped working

[WhoCanDo]

I don't usually draw a lot of 3D but I recently had a need to do so.

I am finding that VW2010 on the Windows 7 platform often stops with the message:

"Vectorworks 2010 application has stopped working"

"A problem caused the program to stop working correctly"

"Windows will close the program and notify you if a solution is available."

There is no solution offered and since it didn't crash, there was no error report sent.

I removed VW2010 (inc. registry items) and re-installed. I tested sp0 and sp4 but I get the same result.

The stop usually occurs when I have a 3D drawing open (only tested with OpenGL rendering) and I drag-n-drop another file into Vectorworks.

Can anyone else verify or expand on this?

[mike m oz]

What type of files are you trying to drag and drop into Vw?

Does it occur with all files of that type?

Have you contacted the Australian distributor about the problem and submitted files so they can investigate what the problem is?

[WhoCanDo]

If the 3D file is rendered OpenGL then I can drag any file/stationary sheet into VW and it stops.

If the 3D file is wireframe then drag-n-drop does not stop VW.

I wanted to see if anyone else has a problem to find some similarities before reporting the problem.

[Ray Libby]

You should update your video drivers. Go to the manufacturers website and download the latest.

[WhoCanDo]

Just checked Ray, everything is up to date.

[Ray Libby]

How did you check? Windows will not show the latest drivers.

[WhoCanDo]

Thanks Ray, I will check with my Acer laptop techs then.