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Reinstallation Problem v.11

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I tried uninstalling one of the v.11 programs to save memory (for some reason, there were two programs installed for version 11.). The remaining one now tells me there is a corrupt or missing file and to reinstall the program. I tried but I can't figure out which file to load it into. So far I haven't chosen the correct one because I get the same message when I launch the program. When I try to just put it into the Vectorworks 11 file (instead of "plugins" "templates" etc. it tells me that it can't do that. Help! By the way, I tried uninstalling the program and it won't allow me to do that either.

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