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Stuart Gray

Installation of VWA 10

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Hi there, we have just purchased some upgrades from VW Architect 9 - 10, and also the Industry Series from 9 - 10.

Do we need to remove the dongles prior to installing the upgrade, or can we leave them in?

Also does the upgrade set up a new Vectorworks 10 folder or simply update the old 9 one?

We will obviously do a back-up of old drawings anyway but was just wondering...

Any assistance would be greatfully appreciated.

Stuart Gray

FAW Architects

Northampton, England.

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The dongle should be plugged in while the installation in running. Please make sure your dongle is programmed for VW 10 if you didn't get a new dongle when you bought VW 10.

The installation will create a new folder. Any installation from a CD will create a new folder.

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Katie,

Many thanks for the quick reply. We did get a new Serial Number via our re-seller here in the UK, and at the time we did have to give them our original Dongle ID's. I presume that this was so that the new upgrade Serial Number was somehow referenced to the Dongle that was issued as part of VW9?

Hope that the above makes some sense!

Thanks

Stuart

FAW Architects

Northampton, England

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Yes, all dongles are programmed with a serial code that matches the serial number of the program. When a serial number has changed, such as when switching from VW 9 to VW 10, the dongle need to be reprogrammed.

You should leave the dongle inserted, even though the drivers are already installed, durring the installation just in case.

It sounds like you are all set for your installation of VW 10.

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Thanks for your prompt assistance Katie! We rarely get technical support this quickly in the UK so it was a refreshing change!

Think I'll leave the upgrade until tomorrow morning though just in case!

Thankyou once again...

Stuart Gray

FAW Architects

Northampton, England

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