Stuart Gray

We are having problems when we open a VW 11.5 file in 12.5. Doors / windows created using the door / window plug-in (not Symbols) are not showing up correctly, i.e invisible even though they are in the drawing. If we go into the Object Info palette and untick the Part Line STyle checkbox they re-appear correctly. Is there a way of setting VW so that this box is un-checked on opening a drawing or a way of selecting all door / window plugins and converting them in one go? Many thanks in advance.

Can anyone tell me what I'm doing wrong? The "Basic" Palette (VW12.5 Designer) doesn't appear automatically every time I start VW, even though when I quit it was active and docked at the top of the screen. Any suggestions gratefully received...........

Thanks for the reply Katie.....folder is named 12.5.0. Interestingly is I navigate to the folder there is an AOL icon that takes me to the VW Help File. Just can't get to from VW

Have just updated to VW Designer 12.5 on PC. Have just tried to open the Vectorwork Help under the Help Menu and get an error message as below: Cannot find ?\file:C:Program FilesVectorworks 12.5.0VWHelpwwhelpwwhimplapi.htm? Make sure the path or internet address is correct. I'm on AOL so not sure if this is associated with that. If it is can I force the program to open the help file in Internet Explorer in any way? Many thanks for any help in advance. Stuart Gray

Michael, We have been using VW for about 7 years, and it was actually our first ever CAD Program here in the office. In older versions there were quite a few things that would have been nice to have as a UK Localised version, but now that we can make our own wall styles up, and many of the new features of 11 / 12 I can't really think of anything that is missing. Yes more Manufacturers Libraries would be great but to be honest where would be the incentive for NNA to do this, imagine the cost. The only thing that I still find a bit glitchy is the cavity return too at jambs of windows and doors. It would be nice if this was improved, and also had the option of say inserting a cavity closer like Thermabate etc, rather than just returning a leaf etc. Some more British style vehicles would be nice but i'm sure if we really tried we could find some somewhere! I'll ask around the office and see if anyone else has any ideas and post any replies. Wish I could have got to the conference myself! Regards, Stuart Gray FAW Architects Northampton, England

I've managed to find the 3d Trees in the Object Library, but are there any 3d shrubs? I'm sure there used to be some in previous versions? Are they hiding somewhere?

Whenever I click on "Help" and "Contents" I am no longer getting the VW Help pages coming up. It fires up my Browser (AOL) but then i get an error message saying; "Cannot find file; C:lProgram FilesVectorworks 11.0.1VWHelpwwhimplapi.htmt - make sure the path or internet address is correct." The help folders are in the relevant folders? Any suggestions as to the problem?

We have been using a BJW-3000 here in the office for almost two years now without any problems. Print qulaity is excellent and speed is fairly good too, about 12 minutes for an A0 sheet with lots of coloured lines, hatches etc, average A1 takes about 7 mins. Set up was reasonable painless our only gripe is that the spooling of the drawings sits on your pc for a while with large files so we have a dedicated PC to use as a Print Server. We thought originally that it was the Printer memory so upgraded to the machines maximum but didnt really help. Canon didn't have a clue about Vectorworks, strange since they're a US Firm!

Richard, we had exactly the same problem here. Eventually we found that if we unplugged dongle and without VW running plug is back into a different USB port. PC then seemed to recognise it as new hardware and hey presto.... Hope it works.

We had exactly the same problem in our office, running VW on Windows PC's , XP Professional SP2. Updated HASP Dongle etc but still the same error message....bizarrely when we unplugged the dongle and put it in a different USB Port without any other programmes running suddenly it recognised it as new hardware and hey presto! Strange but true....wish I knew why though! Give it a try you never know.....Dongles sigh........

Katie...Problem solved phew!!!! Plugged Dongle into a different USB port and hey presto it works....weird! Thankyou anyway!

Katie, Have already downloaded what I thought was the latest Hasp 4 Driver update...."HASP Device Driver GUI Installation"; HDD32.zip Version 4.95 from the website and still coming up with the same error message! Should I even be having to do this when I had already updated them for VW 10? Help as I now have a PC that I can't use VW on! Many thanks for any assistance in advance!

We have just upgraded the first of our PC's running XP Professional from 11.0.1 to 11.5 using the updater and it now reports that we need to update our Dongle drivers before it will run VW. We did upgrade our Dongle Drivers with the upgrade from VWA 9 - 10. Are we missing something, if so where can we get the Dongle Driver update?? Many thanks in advance Stuart Gray FAW Architects Northampton, England.

We have just done a clean install of VW Architect (10.5) onto 3 replacement PC's in our office. Two installed fine but the third leaves a trail of blue dots wherever the cursor goes on the screen, and doesn't refresh by pressing zz. Any ideas as it is exactly the same spec as the other two pc's. Would an uninstall / re-install solve this? Many thanks for any help in advance

Does anyone out there currently use Sketchup in conjunction with VW, either importing a VW drawing into Sketcup or vice versa? Any comments appreciated......