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Stuart Gray

Canon BJW 3000

Question

We are using the above Colour Plotter but seem to be having many problems both in the time that the files take to spool and also general intermittant printing. Some VW files that use just lines print without any problems, but those using walls, PIO's etc can take upto an hour to spool, and invariably wont print.

Has anyone else experienced problems with Canon machines?

Any help, hints would be gratefully received.

Many thanks in advance

Stuart Gray

FAW Architects

Northampton, England

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What operating system are you using?

What version of VW are you using?

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How large are the files you are trying to print that aren't working ?

Are you having the printer spool or is it set to process on the computer?

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The files are only about 8-9 Mb, and the plotter is set to spool.

Occassionaly we can get around it by creating PDF's but this is so inflexible, and often the print still fails, and not always in the same place.

We tried setting things to Raster on the Print Setup within VW but this takes forever and more often than not fails.

We have upgraded the Plotter memory to 64Mb which is about its maximum but this didn't seem to make any difference.

It sometimes seems also that the size of the file grows somewhere from leaving the pc to the plotter and can triple in size.

We have spoken to a chap from Canon in the UK and apparently they do sell these plotters in the U.S, so he has gone off to track down an American colleague to see if they can add any input.

Certainly any AutoCAD drawings that we Import and print allways seem to work as do other colleague's drawings in the Office who tend not to draw using lines and PIO's.

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