Missing Sample Files in VW 2024 Trial Version

[shertzarch]

On a clean install of the 2024 Trial Version, the Home screen has an image that would appear to lead to sample files (the hand cursor appears when hovering over it) but clicking it does nothing.

 

I'm hoping this would be a simple oversight, as a sample file IMO is essential for a newbie to evaluate the features of the program within the trial period, which is only 7 days long.

 

[JuanP]

@shertzarch Thank you for reporting this issue. I will check with our engineering team. In the meantime, you can have access to all sample files HERE. 

 

For some additional onboarding resources, HERE

[Mark Farnan]

Hi @shertzarch
There's an outside chance this was caused by a system hiccup we had late last week. Can you check if the problem as described is still happening for you? 

[shertzarch]

Juan and Mark,

 

I uninstalled, downloaded again and reinstalled 2024, and I now am able to reach the sample files. Thanks for your help... glad it got sorted out.