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VW Stuck on startup step 6 of 12 : updating references


LuisYDA

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Hi everyone,

 

My office has had a reoccurring issue the last month where our files take a very long time to open at startup (usually step 6 of 12) prompt. The hold can sometimes take 20 minutes and up to 4 hours for the file to open. Just wanted to know if anyone else is having this issue and if they have found a solution or been able to pinpoint the problem?

 

 

 

 

Edited by LuisYDA
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  • Vectorworks, Inc Employee
7 hours ago, LuisYDA said:

he hold can sometimes take 20 minutes and up to 4 hours for the file to open.

@LuisYDA, when the file opens, would you check what kind of references do you have? For example, updating external file format references could take more time. In these cases you might consider changing the reference settings to save the cache and do not update on file open.

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@Nina IvanovaHi Nina, thanks for the help. I ended up doing what you suggested right after i posted this and it worked. The only issue I see (as I tried it out) is that when I update the reference, it still takes a long time to run that command. Since our architecture office and interior design office reference each others file, I'm thinking there might be cross referencing that is creating the issue. Is there a way to allow only some design layers to be referenced by others, instead of the whole file?

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