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Maybe a stupid question so hopefully there's an easy answer! I download and save the library file from v2020 resource manager. When opening it all I see is a disclaimer symbol. No other content. I've enabled online content in Tools/Options/VWP/Session Tab etc. All layers and classes set to visible. The same in all views. I must be missing something obvious?!
Vectorworks invests in offering education to customers of all design disciplines Columbia, MD (September 26, 2019)—Initially previewed at the 2018 Vectorworks Design Summit, global design and BIM software provider, Vectorworks, Inc., has launched a centralized e-learning platform, Vectorworks University. As the main repository of training resources, Vectorworks University is a new platform for designers, educators and users across the architecture, landscape architecture and entertainment industries. “Vectorworks University is a tremendous new learning platform that demonstrates our commitment to our customers’ education,” said Juan Almansa, customer success director at Vectorworks. “From new customers seeking to learn our software for the first time all the way to seasoned experts, they’ll be able to master their skills in a centralized, self-paced and efficient way.” For many decades, Vectorworks has been well-known for its helpful training content, including the Getting Started Guides, webinars, manuals, YouTube channel and Planet Vectorworks blog. Taking things one step further, Vectorworks University offers users the opportunity to learn, navigate and excel in the software. Customers will be able to find free online classes, tutorials and webinars ranging from basic to advanced levels on topics such as BIM, site modeling, entertainment design and more. “When we’re onboarding employees new to Vectorworks software, or who need to practice their skills, we now have somewhere to send them,” said Christiaan Briggs, senior technician at Yurky Cross Chartered Architects. “Clearly a lot of thought has gone into the web design as it works very well.” To date, the platform has over 110 hours of training and 200 pieces of content available. In the future, Vectorworks University will include localized content, multilingual support, learning paths and a certification program. Vectorworks Service Select subscribers and those taking advantage of Vectorworks Cloud Services can use their current membership to log in by visiting university.vectorworks.net. Additionally, Vectorworks Service Select members can access exclusive training content such as our full core concept courses. About Vectorworks, Inc. Vectorworks, Inc. is an award-winning design and BIM software provider serving the architecture, landscape architecture and entertainment industries in 85 countries. Creating intuitive software since 1985, we’ve become the preeminent software built to manage the entire design process. Globally more than 685,000 users are creating, connecting and influencing the next generation of design with Vectorworks on Mac and Windows. Headquartered in Columbia, Maryland, with offices in Atlanta, Georgia, Newbury and London, England and Vancouver, Canada, Vectorworks is a part of the Nemetschek Group. Learn how we empower designers to create experiences that transform the world at vectorworks.net or follow @Vectorworks. ###
Hi, I was trying to use the VR/AR functionality of the Vectorworks Cloud. After some trial and error I realized that only materials applied to the wall or slab will be exported and shown in 3D. This renders the usability of this function almost useless for us. We can not use it beyond the very early stages of design. No where is it documented that you have to export it that way. Am I missing something? Is there a box to check? Help is very much appreciated. Eddi
We are a UK based small sized office of 12 architects. Our computers are all Apple Macs, most of them are 2-year old with OSX Yosemite. I attach a screen grab of a system report which roughly covers our hardware background. Vast majority of our projects are run under Project Sharing. After a few service packs we found VW 2016 quite smooth and stable to use but since we have upgraded to VW 2017 with SP2 we have been experiencing many crashes and general instability. Just in January at least five of our projects suffered from numerous crashes. My colleagues have been constantly reporting problems ever since. Some of this projects had started in VW 2016 and were updated later to 2017, some of them were started from scratch in VW 2017. This does not seem to matter. We also have further projects to be upgraded to 2017 but at this stage we decided to pull up the handbrake instead. We also got in contact with the local Vectorworks Support Service as usually. They helped us out a lot in previous cases but currently it seems like they have become too busy and are not able to respond on time. I afraid we cannot afford a week - or even more - delay in response, if we get any at all… Our last two requests have not been answered by the time of this post, although they were issued on the 25th and 30th January. Having look at the request ID numbers, they must have received about 60 (!) requests from others within three working days. The increasing number of these requests also concerns us although I must admit that I do not know how many of these they receive usually on a daily basis. As things stand we are not sure whether we are having local issues with the software or there are general problems. Besides, any problem with project sharing seems utterly complex to identify. I do not think that we are able to send over our files to the Support Service every time and wait until they come up with any working solution. Sometimes they just send us back a fixed file by their engineers without any explanation what went wrong. I am not sure in that how we could prevent further issues then. I’d had 10 years of work with ArchiCad before I started using Vectorworks about three and a half year ago. The methodology of project sharing is almost identical which at least made it easy to understand how it works. However the stability of this function since it has been introduced in VW is rather divisive. Every time a new service pack is being introduced we are quite tentative whether we should upgrade or not. Sometimes previous issues simply re-incarnates and the software becomes unstable again. You never know. I thought I would share our experience which might draw the attention of other users who might have similar issues or alternatively it can be confirmed that this must be a separate and local problem only within our office if no one else finds VW 2017 unstable. All comments are appreciated. (Is there a new service pack in the pipeline maybe?)