Jump to content
  • 1

idea for tracking, viewing tech support request status


yasin2ray

Question

Provide a dashboard (under a user’s account) that allows a user to track history and see status. A user would be able to delegate access to others (like coworkers) so that everyone within an organization can see the status, actions, and resolution (if available) of a support ticket.

Thanks!

Anna

Link to comment

1 answer to this question

Recommended Posts

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...