No selection options in Object Info>Render

[DR.]

Hi

 

Not sure if missing something obvious but I cannot seem to add any textures to objects though the Object Info panel. When the object is selected, the panel is just blank. IS there something that I should have turned on or alike? 

 

Thanks

 

[Pat Stanford]

Have you tried restarting VW?

[DR.]

18 hours ago, Pat Stanford said:

Have you tried restarting VW?

 

Hi Pat,

 

Thanks, I have tried restarting and then also fully shutting down the computer and starting again over a few days but but no luck. I've read through some various posts to see if it something obvious I have clicked off. In doing so I noticed that it is possible to turn textures off through the "OpenGL Options' and so checked this and even this is on but greyed out, which I haven't been able to find an explanation for either?

 

[Pat Stanford]

Does this happen in every file and with all object types?  If so, it sounds like Renderworks has somehow gotten turned off.  If you go to About Vectorworks, what does it say under Licensed Products?

[DR.]

Yeah every file and object unfortunately. 

 

Under Licensed products it just says "Designer"

 

Thanks

[Pat Stanford]

Renderworks was bundled into VW back in 2017 or 2018 (or maybe earlier), so if you are running a semi-current version it should say "Designer, Renderworks".

 

Three steps:

 

1. Try and Delete you License and reenter it and see if that works.

2. Try and uninstall and reinstall VW.  I would also delete your User Preferences file at the same time to make sure you have to reenter the serial number.

3. Contact Tech Support / Customer Service at Vectorworks to see what is wrong with your license.

 

Good luck. Vectorworks will help you with this.

[DR.]

5 minutes ago, Pat Stanford said:

Renderworks was bundled into VW back in 2017 or 2018 (or maybe earlier), so if you are running a semi-current version it should say "Designer, Renderworks".

 

Three steps:

 

1. Try and Delete you License and reenter it and see if that works.

2. Try and uninstall and reinstall VW.  I would also delete your User Preferences file at the same time to make sure you have to reenter the serial number.

3. Contact Tech Support / Customer Service at Vectorworks to see what is wrong with your license.

 

Good luck. Vectorworks will help you with this.

Thanks Pat, I will give all the above a go.