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VW12 & VW11.5 serial numbers


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I have one station with VKWS 12 and 3 stations with VWKS 11.5 on a network. When I open VWKS 12 it says I do not have enough serial #s and it show a VWKS 11 number in the dialog box. Then when I click on it to add numbers it shows the VWKS 12 #. There seems to be a problem in that when VWKS 12 polls the network it thinks VWKS11.5 is VWKS12. make sence?

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Kurt -

When upgrading a VW 11 license to VW 12, you receive a serial number for VW 12 matching the VW 11 serial number.

The purpose of this is that it is an upgrade and intended to be used on the same computer with the matching VW 11 serial number.

When installing VW 12, the serial number and software has to be installed on the same computer that has the matching VW 11 serial number. You can determine this by looking at the last 6 digits.

If you have 4 seats total, you will need to purchase a new license, not an upgrade.

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