Suporte Técnico Posted July 19, 2005 Share Posted July 19, 2005 Anyone else is having problems to login and download the update to VectorWorks 11.5.1. Tks. Quote Link to comment
Guest Posted July 19, 2005 Share Posted July 19, 2005 Mario, What problems are you having? A description of your problem will allow me to direct you in the right direction so you can successfully download the updater. Quote Link to comment
Suporte Técnico Posted July 19, 2005 Author Share Posted July 19, 2005 In the first updater page, I type my serial number and e-mail. Then after this page I fill in other form. On the third page I select the 11.5.1 updater. Then the next page is the problem. It doesn't show anything but a VectorWorks banner in the top of the page. Quote Link to comment
Rick Francken Posted July 19, 2005 Share Posted July 19, 2005 I had the same problem. I had to call Tamara and have her email me the link to the download file. Which operating system and web browser are you running on? I had this problem when 11.5.0 was released also. I started wondering if perhaps Internet Explorer and Windows Firewall are blocking some piece of communication with the Vectorworks server, but have been unable to discover which setting that might be. -Rick Quote Link to comment
Suporte Técnico Posted July 19, 2005 Author Share Posted July 19, 2005 I tried from MacOS X using IE and Safari. Then I tried also in a PC with Win 2000 Pro and IE and nothing happens also. It?s a very strange thing. I never had this problem before. Quote Link to comment
Guest Posted July 20, 2005 Share Posted July 20, 2005 Mario - Please email me your VW serial number, name and address the product was purchased under. My email address is below. I will take care of your problem as soon as I receive your email. Quote Link to comment
mike m oz Posted July 21, 2005 Share Posted July 21, 2005 I found that I had to turn "Accept Cookies from sites you navigate to." on in safari for it to work. The same scenario may apply to other browsers. [ 07-20-2005, 12:29 PM: Message edited by: mike m oz ] Quote Link to comment
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