Jump to content

Suporte Técnico

Member
  • Content count

    10
  • Joined

  • Last visited

Community Reputation

0 Neutral

About Suporte Técnico

  • Rank
    Greenhorn

Personal Information

  • Occupation
    Technical Support Manager
  • Homepage
    www.cadtec.com.br
  • Hobbies
    Technical Support Issues
  • Location
    Brasil
  1. I would like to know how I can insert new standards in the Structural Member category. How do I enter new usages / Member Types / New Shapes? I can not locate in the root of the software where I can put this new information, neither the own settings that comes with VectorWorks. I’m using Vectorworks 2017 SP3
  2. Where's my custom workspace?

    And if it's VW 11 or newer, the extension must be qtr.
  3. THE INEVITABLE LOSS OF THE DONGLE

    The best thing you can do is contact directly your dealer for further instructions. Only them can point you the solution for this case. If your "dealer" is NNA, you can contact him directly.
  4. Help won't.

    Use Safari for it and also, try to see if is there any update for it available. On its previous versions it had some problems to show VectorWorks help.
  5. Updater 11.5.1

    I tried from MacOS X using IE and Safari. Then I tried also in a PC with Win 2000 Pro and IE and nothing happens also. It?s a very strange thing. I never had this problem before.
  6. Updater 11.5.1

    In the first updater page, I type my serial number and e-mail. Then after this page I fill in other form. On the third page I select the 11.5.1 updater. Then the next page is the problem. It doesn't show anything but a VectorWorks banner in the top of the page.
  7. Updater 11.5.1

    Anyone else is having problems to login and download the update to VectorWorks 11.5.1. Tks.
  8. Colours

    It's limited to use 256 colors only. All you can do is replace the existing colors as Delmer said.
  9. MAC to PC conversion

    All you have to do is add the extension ".mcd" and open it. Mac doesn't use extension for files, Windows uses all the time.
  10. Bug with "ESC" key

    Yes, this problem happens on both platforms, Macintosh and Windows. Does anybody has news about this problem ? Regards.

 

    • 7150 Riverwood Drive
    • Columbia, Maryland 21046, USA
    • Contact Us | 410.290.5114

 

  • © 2018 Vectorworks, Inc. All rights reserved.
  • Vectorworks, Inc. is part of the Nemetschek Group.
×