Jess C Posted September 19, 2018 Share Posted September 19, 2018 Hi, I'm trying to install my vector works 2011 on a new laptop with windows 10. I tried loading the dongle drivers from the installation DVD's but get no response from the dongle (doesn't light up and VW won't start up) Where can I find the dongle driver I need? Any help is much appreciated! Quote Link to comment
0 Vectorworks, Inc Employee PVA - Admin Posted September 19, 2018 Vectorworks, Inc Employee Share Posted September 19, 2018 Close Vectorworks and unplug the dongle, then download and install the following:https://supportportal.gemalto.com/csm/?id=kb_article&sys_id=a459d328dba207c8fe0aff3dbf9619ce Restart the machine, then plug the dongle in. If it still doesn't work, or the dongle does not light up at all, contact tech@vectorworks.net directly and they should be able to sort you out. 1 Quote Link to comment
0 Jess C Posted September 19, 2018 Author Share Posted September 19, 2018 Thanks so much, all is working well! 1 Quote Link to comment
Question
Jess C
Hi,
I'm trying to install my vector works 2011 on a new laptop with windows 10.
I tried loading the dongle drivers from the installation DVD's but get no response from the dongle (doesn't light up and VW won't start up)
Where can I find the dongle driver I need?
Any help is much appreciated!
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2 answers to this question
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