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Student License Expired

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Hello! I am a student and have uploaded proof of enrollment, but I keep getting a notification that my license is expired. I know that it expires within 30 days without proof of enrollment, but I have uploaded mine already!

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The message wont change until the next time it asks you to "Activate", then the new date will be updated from the student portal.

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I'm having a different issue actually, I just discovered that the issue is that my student ID image never uploaded to the portal. And when I try, it disappears every time I hit "save changes." Is there a workaround for this?

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I'm having the same issue as the OP, I thought I had uploaded my proof of enrolment (as a jpeg image of my university ID card) but when I click update account it either says that the updates have saved but the image disappears or that it hasn't updated but the image is still attached. My licence has already expired after the 30days because I thought I'd not have a problem , given that I had uploaded my proof of enrolment, which didn't save or something. I've been through both on my phone and on a PC. Any help would be grateful :)

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My account has expired therefore have requested an extension thats been approved however Vectorworks still isnt allowing me to use the software?

 

Help!!

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Hi my student license has expired despite me requesting an extension and uploading proof of enrolment, the request has not been accepted yet and my account status  still says expired, how can I fix this?

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