bgodo Posted August 25, 2018 Share Posted August 25, 2018 Hello! I am a student and have uploaded proof of enrollment, but I keep getting a notification that my license is expired. I know that it expires within 30 days without proof of enrollment, but I have uploaded mine already! Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted August 27, 2018 Vectorworks, Inc Employee Share Posted August 27, 2018 The message wont change until the next time it asks you to "Activate", then the new date will be updated from the student portal. 1 Quote Link to comment
bgodo Posted August 28, 2018 Author Share Posted August 28, 2018 I'm having a different issue actually, I just discovered that the issue is that my student ID image never uploaded to the portal. And when I try, it disappears every time I hit "save changes." Is there a workaround for this? Quote Link to comment
Emma copeland Posted October 2, 2018 Share Posted October 2, 2018 I'm having the same issue as the OP, I thought I had uploaded my proof of enrolment (as a jpeg image of my university ID card) but when I click update account it either says that the updates have saved but the image disappears or that it hasn't updated but the image is still attached. My licence has already expired after the 30days because I thought I'd not have a problem , given that I had uploaded my proof of enrolment, which didn't save or something. I've been through both on my phone and on a PC. Any help would be grateful :) Quote Link to comment
Jemma Woolcott Posted June 30, 2019 Share Posted June 30, 2019 My account has expired therefore have requested an extension thats been approved however Vectorworks still isnt allowing me to use the software? Help!! Quote Link to comment
johanna byrne Posted November 27, 2019 Share Posted November 27, 2019 Hi my student license has expired despite me requesting an extension and uploading proof of enrolment, the request has not been accepted yet and my account status still says expired, how can I fix this? Quote Link to comment
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