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colin smart

Black text background

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VW 10.5.1 on PC 2.4GHz machine, 512 Ram windows XP professional, with all available updates.

We have one machine on the network, which constantly prints out text with a black background.

We have replaced the computer and it is now the fastest most powerful one in the office, re installed VW, and all other software, updated printer driver, replaced network cable but nothing will stop the black text background.

Has anyone any ideas what is causing this, and why on only one machine, ven after replacing with new?

PC support company is stumped.

Colin Smart

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Guest

What type of printer are you printing to?

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Guest

What print driver version are you using?

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We had the same problem in our office, got round it by shuting down VW restarting and printing straight away, it seemed to be the lenght of time VW was on. Haven't seen the problem since going to v11.

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Katie

Any joy on this one? We have made sure that the computer is doing absolutely nothing whilst the drawing is spoolong and printing, but still get black text background on this one machine.

Look forward to hearing from you.

regards

Colin Smart

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Colin, had the same problem with an HP 800 (non-PS). Updated the driver to v 5.35, and the problem disappeared. Things may be different with a postcript printer.

VW 10.5.1

Win XP

[ 05-27-2004, 01:03 AM: Message edited by: P Retondo ]

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Guest

Colin,

Download the VW 11 viewer and try to print your drawings from the 11 viewer to see if the problem persists.

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Katie

We have tried to print on the VW 10 viewer and the text prints OK.

We have also uninstalled VW 10 and reinstalled, but problem is still there.

Colin

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