Jim_Allen Posted April 17, 2007 Share Posted April 17, 2007 I have had 4 different computers in my lab that have had VW just shut down, no message, nothing, just quit, and go back to the desktop. My kids are about to riot. HELP Quote Link to comment
Jim_Allen Posted April 17, 2007 Author Share Posted April 17, 2007 make that 6 out of 8 Quote Link to comment
Guest Posted April 17, 2007 Share Posted April 17, 2007 What were they doing? Has anything been changed about the computers between yesterday and today? Quote Link to comment
dwbtd Posted April 17, 2007 Share Posted April 17, 2007 Jim - turn off autosave was the quick fix for me - and my students did riot Quote Link to comment
Jim_Allen Posted April 17, 2007 Author Share Posted April 17, 2007 They were drafting their sets. nothing exceptiona - walls, furniture,etc. I will try turning off the autosave But if that is the problem why don't I have the same issue with my stand alone copy on my laptop??? Quote Link to comment
Guest Posted April 18, 2007 Share Posted April 18, 2007 Are they all using the same file - did they copy a file from a server or use one someone sent to them? Has it happened again since then? Does it happen with any other files? Was there a specific tool, menu, or operation they were using/doing when this event was triggered? Quote Link to comment
Jim_Allen Posted April 19, 2007 Author Share Posted April 19, 2007 I put a base plot on each computer as a starter for them. They then save it as their own, on that computer and start the assignment. It seems to have slowed down, but 2 closed yesterday, and a couple the day before. This is the only program and file they are working on at this time. I have 8 computers running VW - so I don't know which tool each was using at the time the program closed, but I would suspect that they were using several different ones. Different issue, maybe: I am also getting a message that pops up sometimes that the computer cannot find a dongle with a valid serial number, then opens a window that allows me to select a serial number, and keep the program open??? Quote Link to comment
Guest Posted April 19, 2007 Share Posted April 19, 2007 I would have them copy and paste the objects to a new drawing and see if the problem persists. Without specific information of the steps being taken leading up to the issue, it's difficult to troubleshoot the problem. Maybe you could turn this into a teaching exercise since this is a situation most people face in a variety of applications over their lifetime. If a computer has a file open, then alerted a dongle isn't found - the file won't be able to be saved. It shouldn't just shut down. I would contact tech support directly about the dongle not found issue. Quote Link to comment
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