SECTION VIEWPORT

[Matt D]

Using Vectorworks 12.5 on Intel Mac, trying to create a Section Viewport results in CRASH. Even Updating an existing section viewport created in v12 results in CRASH. PLEASE HELP IF YOU CAN!!!!

[Gytis]

Have you done routine maintenance/troubleshooting--repairing permissions, run Tech Tool?

[Matt D]

Thanks for the advice. Can you tell me where to find Tech Tool. I ran a search but nil came up.

[Gytis]

Sorry...to be more specific, Disk Utility is the OSX built-in utility with which you can repair permissions and hard-drives (the latter only after booting from an install disk)

Micromat'sTech Tool Deluxe is, to my knowledge, the only other repair utility compatible with Intel Macs. It ships with AppleCare plans, or, I believe, can be purchased separately. Other great utilities, like DiskWarrior, are not yet recompiled.

Actually, I take that back: although limited in scope, Cocktail is a great little app that runs on Intel Macs.

HTH

[islandmon]

Matt D, a brief word from long experience ... do not over react to this problem.

There's every likelihood that the crash is specific to VW app.

1) goto>Utilities > Console>VW Crash Log

2) Send the log to Techsupport

Did you completely replace the VW Plug-ins Folder during the install ?

You may have an outdated plug-in which is not compatible with IntelMac...

[Matt D]

Thanks for the advice Islandmon

I was never asked to replace the Plug-ins folder. I assumned this has happened automatically. How do I check it? And if it's wrong, where do I get the correct folder from?

[Guest]

When you "crash" are you getting an error message or is the application simply disappearing?

If you are getting a message, what message do you get?

What OS version are you using?

[Matt D]

Dear Katie: The application just QUITS on me. No error message. I am using OS 10.4.8 It's brand new, just out of the box.

[Guest]

Does it happen in every file when you go to create a section viewport, or just some files, or just a specific section in a specific file?

[Matt D]

Well, after doing some tests it happens in a file that was created in V12 on a G4 powerbook.

[Guest]

If that's the only file it's happening in, please send the file and details to tech@nemetschek.net