VW12 will not run

[ekx]

OK - this has me beat. VW12.01 (from CD) seemingly installs OK but will not run. there is a flicker of activity when invoked - then nothing.

I have run chkdsk on my drives, uninstalled VW via deleting registry entries, reinstalled (to same & different dirs), deleted all Nemetschek/VW entries but still no program, no message, just nothing.

Dongle lights up OK

Program has previously worked up until yesterday - vital for my work so most urgent.

All other stuff seems to be running OK so I am at a bit of a loss - maybe missing something simple. Would appreciate any help/advice

thanks

Eric

Athlon 3400 64 - Win XP SP2 (all latest fixes)

1GB RAM, nVidia GS7800S Video

2 x 169GB SATA HD

1 x 200GB USB HD

1 x 300GB USB HD

Zone Alarm Pro

Trend Micro PC-Cillin 14

[Guest]

Go to the Control Panel and open QuickTime. Check the version of QuickTime - does it say version 0.0?

[ekx]

right on and thanks - QT had dropped off my system radar somehow. Reinstalled QT and VW working fine now

Thanks for your prompt and excellent help

-eric

[OhGeorgie]

I've got the same problem right now and after reinstalling Quicktime (7.1.0.210) it still closes. Error in Windows says it is AppName Vectorworks, ModName quicktime.qts that is crashing.

Andreas

[Guest]

OhGeorgie -

That is a totally different problem. The workspace you are using is corrupt. The only way to resolve this is to reinstall. Coincidentally, if you have a backup copy of your workspace prior to having this problem, you can copy and paste it over the existing (bad) workspace.

In the future, keep a copy of your workspace stored in a location outside of the VW folder in the event this problem comes up again.

[OhGeorgie]

Thanks Katie. I've reinstalled and saved a backup copy of my workspaces. Everything working smoothly again now.

[WDHensley]

I do not have access to my install disk as I am traveling. I was wondering if getting a copy of workspaces from an associate would fix the problem as well? I will not have access to my install disk for a week and I need to work on drawings. Thanks for the assistance.

Wayne