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jim billings

dongle not read

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I am loading Vectorworks 11 on a powerMac G4 with system 10.3.4. When I try to start te application, I get a message that no Dogle is present. The dongle is lit, I hve downloaded and installed the unified installer from ealaddin.com, I've downloaded the dongel i.d mac from your site which confirms the dongle is working and is the correct number. Also as a check I loaded VW onto a G4 laptop to see if it would work and it did! But this isn't the machine I want to use VW on. Please help.

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Delete the VW preference file and empty the trash can.

The VectorWOrks prefs file is stored in the home folder: Library : Preferences.

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There has to be if you got to the point that it said no dongle is attached.

Can you please make sure you are looking in your home folder on the computer that it's not working on?

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