LHSyd Posted January 1 Share Posted January 1 (edited) Hi, I am running a 2019 3.7 GHz 6-Core Intel Core i5 imac with Radeon Pro 580X 8 GB, and 8 GB 2667 MHz DDR4. It automatically updated to Sonoma...and I cannot run VW2023 or 2024. I can run VW2022. The opening window comes up and it starts running through its logistics but freezes. Tried support and they suggested clean uninstall/reinstall - and 'repair' with the updater - but I've had no luck with either. Is the computer too old...do I need an M chip? Any suggestions gratefully received. Thankyou. Edited January 1 by LHSyd Quote Link to comment
0 LHSyd Posted January 1 Author Share Posted January 1 OK...have been trying to fix this for three months - but in desperation - posting on the forum then triggers the answer! For some reason Protection Services has been activated. I saw it up on the menu bar. Once I selected the option to uninstall - it will now open. Dodged the upgrade bullet... 1 Quote Link to comment
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LHSyd
Hi,
I am running a 2019 3.7 GHz 6-Core Intel Core i5 imac with Radeon Pro 580X 8 GB, and 8 GB 2667 MHz DDR4.
It automatically updated to Sonoma...and I cannot run VW2023 or 2024.
I can run VW2022.
The opening window comes up and it starts running through its logistics but freezes.
Tried support and they suggested clean uninstall/reinstall - and 'repair' with the updater - but I've had no luck with either.
Is the computer too old...do I need an M chip?
Any suggestions gratefully received.
Thankyou.
Edited by LHSydLink to comment
1 answer to this question
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