Recent Service Pack for Vectorworks 2023 will not Install on Mac

[Kerisha]

Service Pack Will Not Install (Version 2023):

I did a check for updates and attempted to install the new VWX Service Pack.

The error message below followed.  After restarts and shutdowns, the error message continues to appear.

I would like to update to attempt to correct issues with disappearing walls in the VWX file etc.


 

[JuanP]

@Kerisha , I see that you submitted a support case for this issue, and it was replied to with some instructions:

please let me know if that fixed the issue.

 

Thanks

 

[Kerisha]

Fixed.
Thanks Admin, we also had to check our 'Privacy& security settings' to allow the Vectorworks updater to make changes to the machine. 
Thank you!