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Found 8 results

  1. I've been using Vectorworks Spotlight educational version to teach in lighting class. I've bought MAC and installed VW2021 version which I've been using for a year. And, a message window has appeared and cannot open my students' VW files. How can I go back to student educational version? Should I create new account and request new serial number? Thank you for your time. Youn
  2. Im getting the following error for update my account for the 2022 'We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly.'
  3. I learnt to use Vectorworks (Landmark) at college as part of my design course. Now that I'm upgrading to the non-student version, I would like to use the classes that I developed over the past 2 years in VW2019 (Student License). When I try to import classes through the New Class function, I get: This file is not in the format used by the application version you are running, so the file cannot be used. Anyone with any bright ideas of what I should do? Or even if I can? I don't know if I can go through developing all my specific classes again.😬
  4. Hi my student license has expired despite me requesting an extension and uploading proof of enrolment, the request has not been accepted yet and my account status still says expired, how can I fix this asap because I need to use the program as soon as possible for a presentation. Thank you.
  5. Hi, I currently have a student account for VW, I've got licences for 2016, 2017 and 2018 on there, along with valid proof of enrollment. However, I can't for the life of me get a licence for VW2019. I've tried multiple different links for the free trial and the learn more link for students and educators, and it just takes me to the home page of https://student.myvectorworks.net/home Is anyone able to help? Thanks, Ben.
  6. We are a Vectorworks based firm working with a local community college on their infrastructure upgrades. They sent us their new light plot but it will not open on my software since it was saved in a student version. In the past these opened with a watermark. Now I cannot even view the file. How do we handle this? Dan McLaughlin Scenic Solutions
  7. I tried to renew my Vectorworks 2015 licence yesterday, however, it has not been renewed yet. I have a project that is due in on January 4th so I need to use it ASAP! How long will I have to wait for it to be renewed? Can anyone help me out? Thanks!
  8. Hello Today I found out that was licence was expired because I didn't provide them with my proof of enrollment. I have now sent it to them, how long will it take before i can use vectorworks again?
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