Okay. The link idea is helpful.
Was this troubleshooting forum the best place to post this topic in the first place? Or?
When could one expect you to get involved in seeing something through? Was this issue not important enough in your view?
It may be difficult to imagine, but, before I figured out what was causing it (maybe two years ago), I lost many work hours over the years due to this issue. After trying several times to call tech attention to it, it was very discouraging to find it in VW 2017.