My VW froze over & over & over for 4 days last week. I accomplished no work. I called support over 4 days. On the last day was told DO NOT USE MULTI PANES. Which to be frank came v late in day having lost almost a week of work. So 1 week on, @SupportTech are you going to actually update me with what's going on. Can I start using this again. Support case , 00293708, 00293641, 00293425, I would like to use The Multi Pane function, I need it. Your help welcomed