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Urmas

2019 crash when trying to save

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2019 crashes each time I try to save a file.

DxDiag.txt

Edited by ASagatovVW
Adjusted Title to be more specific for easier searching in the future.

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@Urmas I notice that your machine is a Dell from the DXDiag you included. We have seen issues with an older version of Dell Backup and Recovery that can cause crashing on Save/Open Dialogs.

 

Can you try either updating this software or completely uninstalling it if you are not using it?

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 I did uninstall Dell Backup and Recovery. It’s all right now. Thanks!

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@Urmas Glad that fixed it for you! Just for the record, I adjusted the title of the topic so it is a bit more specific and easier to find in case another user runs into this in the future.

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