Bryony Posted October 20, 2018 Share Posted October 20, 2018 I am new to VW and have the newest version. I have been trying to create rectangles (creating a door frame and walls) and as soon as I try to create a second rectangle on the page the display starts going crazy and is unworkable. Do I need to download VW again or is it a settings issue? Any help very much appreciated today if poss! Quote Link to comment
Vectorworks, Inc Employee JuanCarlos Posted October 21, 2018 Vectorworks, Inc Employee Share Posted October 21, 2018 Please add Hardware, OS and Vw version Quote Link to comment
Bryony Posted October 22, 2018 Author Share Posted October 22, 2018 core intel i5 processor and 64 bit OS. VK version 2018 Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted October 22, 2018 Vectorworks, Inc Employee Share Posted October 22, 2018 This is almost assuredly a graphics card driver issue, reply back with the following please: Quote Link to comment
Fikapausr Posted October 23, 2018 Share Posted October 23, 2018 I have the same issue as Bryony. Here is my DxDiag file DxDiag.txt Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted October 23, 2018 Vectorworks, Inc Employee Share Posted October 23, 2018 3 minutes ago, Fikapausr said: I have the same issue as Bryony. Here is my DxDiag file DxDiag.txt It looks like your laptop is using your integrated Intel card rather than the appropriate dedicated GPU. We don't have an article for AMD graphics since the user interface changes card to card, but these are the general steps: 1. Open the AMD "Control Center" (Might be called Catalyst, or Crimson, or Radeon Settings) 2. Select "Manage 3D Settings" under 3D Settings. 3. Click on the "Program Settings" tab and select the program you want to choose a graphics card for from the drop down list. 4. Now select "preferred graphics processor" in the drop down list. (You can see what the automatic option is listed as global setting) If you want to use the dedicated graphics card, select High-performance AMD processor. If you can't seem to find any settings like that, HP may have steps for doing so for your particular model. Quote Link to comment
Fikapausr Posted October 23, 2018 Share Posted October 23, 2018 Yes! It's working fine now. Thanks a ton for your incredibly quick response! 1 Quote Link to comment
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