stmlandplan Posted July 17, 2004 Share Posted July 17, 2004 I just installed Landmark w/ Renderworks on a new Hp nx9500, Windows XP Pro Nivida graphics card and while working in Vectorworks I get: Runtime Error Program: c:.......vectorworks.exe R6025 pure virtual call Yesterday Katie said i needed the updated driver which I downloaded (the right one, I hope...under Quadro and then then file from the top of the page) from Nivida earlier today. Still I get the error message and the program shuts down and reboots. Wassup with that? Scott [ 07-17-2004, 06:19 PM: Message edited by: stmlandplan ] Quote Link to comment
Guest Posted July 18, 2004 Share Posted July 18, 2004 What version driver did you install? What are you doing when the program gives you the error message? Quote Link to comment
stmlandplan Posted July 19, 2004 Author Share Posted July 19, 2004 I've downloaded 56.72_winxp2k_english_whql into a folder named Nvidia Driver there was a folder that came with the computer named Nvidia Display Driver but I can't find a driver version in the folder. There is a read-me file that says 56.72??? This is Version 11.0 I'm not doing anything in particular...mostlly running the learning disk and toggling back and forth to the open program but I can be jsut sitting there with them open and it gives the error and prompts to shut down. Boots right back up though and opens to same page. Quote Link to comment
Guest Posted July 19, 2004 Share Posted July 19, 2004 Try the 53.03 driver version - it's next to adobe on the video driver download page. That may resolve the problem. Quote Link to comment
stmlandplan Posted July 24, 2004 Author Share Posted July 24, 2004 Still no luck. I've reinstalled the program VW11.0(clearing the cache) and downloaded Nvidia 53.03 and 61.76 and I still get the C++ Runtime error. The last time the error message read: Microsoft Visual C++ Runtime Library Runtime Error Program: C:\Program~1\VECTOR~1\VECTOR~1.EXE This Application has requested Runtime to terminate in an unusual way.... I can't tell that there is any consistecy when it happens as to what I am doing. Any more ideas? Quote Link to comment
Guest Posted July 26, 2004 Share Posted July 26, 2004 After you download it, have you actually installed the driver? Quote Link to comment
stmlandplan Posted July 28, 2004 Author Share Posted July 28, 2004 Yes. I did install evry one of their driveers and it still crashed. Since my last writing you and I spoke on the phone and so far so good. I feel confident that the problem was that during my install some component of Norton Anti-Virus was still enabled. Se told you I was a novice. I'm now going to try and go back to the latest Nvidia driver to see what happens. Quote Link to comment
stmlandplan Posted August 9, 2004 Author Share Posted August 9, 2004 Katie, I'm still getting this Runtime Error message. I've installed Nvidia 53.03 (talked with another tech at VW and he said he was running the later 61.76 version with no problems) I've now tried both and yes they were installed. Problem seems to be less frequent but still about every hour or more. Norton anti-virus is still disabled and I'm at a loss. What shall I do next? Quote Link to comment
Guest Posted August 9, 2004 Share Posted August 9, 2004 Have you tried to work in other files, or only the one file? Quote Link to comment
jpd1009 Posted August 9, 2004 Share Posted August 9, 2004 Hello Katie, I am experiencing the same problem. When it first happened I rolled back the driver to the last previous version. This seemed to work for a while, however the problem began to occur again (both with new files and existing ones). The original driver was the one installed when I first loaded the operating system (windows xp pro). The second driver has come via windows update facility. ORIGINAL DRIVER =============== SiS 300/305/630/540/730 Version: 5.1.2001.0 Provider: Microsoft LATEST DRIVER ============= SiS 630/730 Version: 6.13.10.2090 Provider: SiS As things appeared to start working for a while I plan to investigate if it is related to a particular template I have set up for creating new files. I fell that as it was working for a while there may be a particular setting in the template that the driver doesnt like...only a hunch! Also I will look at the video display settings for the driver to see if that improves things. regards JamesD Quote Link to comment
Guest Posted August 10, 2004 Share Posted August 10, 2004 James, What type of video card are you using? (Make and manufacturer) Quote Link to comment
jpd1009 Posted August 12, 2004 Share Posted August 12, 2004 I assume SiS is the manufacturer, either the 630 or 730, cant be sure unless I rip open the case. More Info ========= I can report that the problem is related to a particular template, or should I say a particular setting within the template. The following are the test scenarios I completed. "JamesTemplate" is based on the VW supplied "Default" template. 1. "JamesTemplate" is renamed to "Default" to load on VW startup. Draw rectangle, click fill colour box on Properties window and ERROR occurs. 2. 1. Return to VW supplied default template to be used on VW startup. Draw rectangle, click fill colour box on Properties window and NO PROBLEM. Then open another new drawing this time using the "JamesTemplate" Draw rectangle, click fill colour box on Properties window and NO PROBLEM. I have repeated these scenarios successfully. Summary, I am guessing that the template is being used in some manner during VW startup and in the case of "JamesTemplate" is causing a corruption when the colour palette is loaded. Maybe I am wrong. Once loaded correctly the "JamesTemplate" works fine. I am happy to send my template through to you. Quote Link to comment
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