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Jason Turley

Help with corrupt file

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Hi all, I have a corruption issue with a file I am working on and my backup

hasn't been working for a few days.

I've tried opening the file in a number of versions of VectorWorks but it

crashes on open. Anyone have any ideas what can be done - I've tried all the

usual referencing tricks but nothing works..

Can anyone help - Katie perhaps?!

Thanks

Jason

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Katie is no longer here. Try calling tech support and send them the file, they can help in some cases. What is the file size?

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Thanks Ray..

The file is 2.5MB. I'm in the UK and the support doesn't seem to be a good as the states. Do you have a tech support contact, maybe an email address?!

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Jason

You need to do a couple of things to help yourself.

It is helpful if you can take the time to create a signature (see Ray's above) so we can see what system and VW version you are using.

Second, email addresses for tech support can be found on the NNA website, or you can contact your UK supplier.

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