gjefcoate Posted October 15, 2007 Share Posted October 15, 2007 I've just installed VW2008 and cannot get my mouse scroll wheel to work on zoom. I've tried the options under VW preferences and have checked the logitech mouse driver for the scroll wheel option. It worked fine this morning in VW12.5 but not in the upgraded version. Any fixes? I don't want to press the shift or option button but would rather the wheel controlled the zoom on its own. The wheel doesn't zoom with these buttons pressed either. Quote Link to comment
Guest Posted October 15, 2007 Share Posted October 15, 2007 Do you have the scroll bars AND the mouse wheel zoom VW Prefs enabled? Quote Link to comment
gjefcoate Posted October 15, 2007 Author Share Posted October 15, 2007 no, I assume you mean the check box under the 'display' tab in VW preferences. This is not checked. Quote Link to comment
Guest Posted October 15, 2007 Share Posted October 15, 2007 You need the "Mouse wheel zooms" option checked under the Edit tab. And some mice also require scroll bars turned on under the "display" tab. Quote Link to comment
gjefcoate Posted October 15, 2007 Author Share Posted October 15, 2007 I've also checked the box for ctrl & arrow to nudge objects. This isn't working either. V12.5 is still installed on this machine and both these functions are still working there. Quote Link to comment
gjefcoate Posted October 15, 2007 Author Share Posted October 15, 2007 Thanks Katie but both these items are checked and is not working as it should. The scroll bars weren't turned on previoulsy but this has not made any difference. Quote Link to comment
Guest Posted October 15, 2007 Share Posted October 15, 2007 Are you using a Mac or a PC? Quote Link to comment
gjefcoate Posted October 15, 2007 Author Share Posted October 15, 2007 PC running XP Quote Link to comment
Guest Posted October 15, 2007 Share Posted October 15, 2007 Have you restarted since you installed VW 2008? Quote Link to comment
gjefcoate Posted October 15, 2007 Author Share Posted October 15, 2007 yes, several times Quote Link to comment
Guest Posted October 15, 2007 Share Posted October 15, 2007 Have you ever deleted the registry keys for any version of VW using the Registry editor? Quote Link to comment
gjefcoate Posted October 15, 2007 Author Share Posted October 15, 2007 No, wouldn't know how to delete registry keys. This has been installed today and since starting for the first time, the mouse zoom has not worked. The nudge also does not work. Quote Link to comment
Guest Posted October 15, 2007 Share Posted October 15, 2007 Go to Start > Run and type in regedit Once open, click on the + sign next to HKEY CURRENT USER Click on the + next to Software Click on the + next to Nemetschek Right click on the VW 13 folder and choose delete. Click on YES at the prompt. Right click on the VectorWorks folder and choose delete. Click on YES at the prompt. Repeat for HKEY LOCAL MACHINE and HKEY USERS For USERS, first expand the folder with numbers that does not end in CLASSES. Quote Link to comment
gjefcoate Posted October 15, 2007 Author Share Posted October 15, 2007 VW now won't start without me re-entering the serial number. I've taken the laptop home to work on some drawings due to be presented to the client tomorrow morning and don't have the serial number here. Quote Link to comment
Guest Posted October 15, 2007 Share Posted October 15, 2007 You'll have to call Computers Unlimited for the serial number. Quote Link to comment
gjefcoate Posted October 15, 2007 Author Share Posted October 15, 2007 big sigh. There is a time difference here. Quote Link to comment
gjefcoate Posted October 16, 2007 Author Share Posted October 16, 2007 have now tried a new install and still no mouse zoom or nudge Quote Link to comment
Guest Posted October 16, 2007 Share Posted October 16, 2007 If you change workspaces, does that have any affect? Quote Link to comment
Guest Posted October 16, 2007 Share Posted October 16, 2007 Have you updated to SP 1? http://www.nemetschek.net/news/pressreleases/2007/101007.php If the problem persists, restart the computer in safe mode and see if the zooming works. What version of Quick Time do you have installed? Quote Link to comment
Guest Posted October 16, 2007 Share Posted October 16, 2007 Another thing - did you recently update the drivers for the logitec mouse? Did you ever download the driver from Microsoft's website, or have you simply used the plug and play driver? Quote Link to comment
Guest Posted October 16, 2007 Share Posted October 16, 2007 And are the mouse and keyboard wireless or attached by USB cables? Quote Link to comment
gjefcoate Posted October 17, 2007 Author Share Posted October 17, 2007 Quicktime version 7.2 installed. My wireless logitech doesn't work, nor does the wired standard usb dell mouse. The only mouse in the office where the wheel zoom works is on the very small wireless microsoft laptop mouse. All these work fine in other programs and in VW12.5. This would appear to be a problem with the VW2008 install. Quote Link to comment
Guest Posted October 17, 2007 Share Posted October 17, 2007 Have you updated to SP 1, or are you using the standard VW 2008 ? Can you try to restart the computer in safe mode to see if the corded mouse works? Are other VW 2008 users in the office experiencing the problem? We are looking into this. There has been one other report of this, and we are having a hard time narrowing down the cause. I really appreciate your patience on this, and providing as much information as possible so we can find a way to address this. Quote Link to comment
Vectorworks, Inc Employee Mark Farnan Posted October 23, 2007 Vectorworks, Inc Employee Share Posted October 23, 2007 Hi Gavin, I can reproduce this on monitor 2 (only) if I am using two monitors and monitor 2 is positioned to the left of monitor 1. Do you have your monitors set up like this? Unfortunately I don't see any nudge problems in any case. Mark Quote Link to comment
PJLA Posted November 5, 2007 Share Posted November 5, 2007 I've just installed VW2008 and cannot get my mouse scroll wheel to work on zoom either. Windows XP, LOGITEC MX1000 cordless mouse, dual monitor set-up. PJL | UK Quote Link to comment
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