Silvertree Posted September 7, 2006 Share Posted September 7, 2006 Need help with re-installing form the hard drive! thanks! Quote Link to comment
0 Guest Posted September 8, 2006 Share Posted September 8, 2006 Please include version of VW, Operating system, and the problem you are having (if you are still having a problem)with the uninstall. Quote Link to comment
0 Silvertree Posted September 8, 2006 Author Share Posted September 8, 2006 Version 12.0 Windows XP I'm re-installing on this computer, and it installs disk 1,2,3 and at the 1st disc (2nd time around) it say's there's an error in the process, and uninstalls everything and quits. We got one callback from tech support, and they concluded it's because the disk in scratched. So the tech support say's to install it from the hard drive & directed us to the website.... Now we need directions on doing that. This is the only computer on the network without VW 12.0 Any suggestions ??? thanx, kristina Quote Link to comment
0 Silvertree Posted September 8, 2006 Author Share Posted September 8, 2006 (edited) More info.... Computer specs: Dell Intel ® Pentium ® 4 CPU 3.00 GHz 2.99 GHz, 512 MB of RAM We recently added additional monitor Hope this helps, kristina Edited September 8, 2006 by Katie Quote Link to comment
0 Guest Posted September 8, 2006 Share Posted September 8, 2006 You can find the article with instructions on installing from the hard drive here: http://kbase.nemetschek.net/index.php?ToDo=view&questId=83&catId=21 Alternatively, you can request a new set of CDs or DVD sent to you by contacting Customer Service at 888-646-4223 or sales@nemetschek.net Quote Link to comment
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Silvertree
Need help with re-installing form the hard drive!
thanks!
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