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PVA - Admin

Vectorworks, Inc Employee
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Posts posted by PVA - Admin

    Selecting walls crashing

    in Troubleshooting

    Posted

    Just now, brandon.stewart said:

    I did NOT already speak with support, should I have? You mean calling the Service Select number and speaking to someone on the phone? No we have not done that.


    Absolutely. Since i wasn't able to replicate it here, its very likely this is something that can be corrected for your setup.

    3D Urban Model too slow

    in Troubleshooting

    Posted

    Just now, chrispolo said:

    @Jim Wilson Please help 😥 


    If it is still slow on your hardware, you will likely need to reduce how much of the model you are working with, or use superior hardware. Unfortunately the model was filled with so many complex imported polys and meshes that nothing else can be done to speed it up significantly other than by redrafting the heavier objects.

    Renderworks Issue - Geometry Not Updating / Viewport Turns Black

    in Wishes Granted / Issues Resolved

    Posted

    I asked this way as a means of politely confirming that the issue had indeed been solved. This issue should no longer be present as of 2019 SP2. The issue did in fact end up being a combination of problems coalescing to cause similar symptoms and was not a straightforward fix at all. It even required fixes from MAXONs end in the Cinerender engine, which ended up being why older versions of Vectorworks could not be patched as well.
     

    36 minutes ago, MHBrown said:

    The digital world does not contain "frequencies." It will do the same thing every time when the same conditions are met.

    If this had indeed been the case, it would have been corrected sooner. As much as I would like this line of logic to be true (it would certainly make my job easier) it is not.

    How many users per Licence?

    in General Discussion

    Posted

    4 minutes ago, John Whyte said:

    How many computers can i install my license on ?

     

    I have three computers, i sync all my files between them using dropbox.

     

    I would like to be able to install VWX on all my 3 machines, obviously i would only be able to run it on one machine at at time. 

     

    Is that possible ? 


    The EULA allows an E series license to be installed on 2 machines and use it on either one or the other at a given time.

    Link Hatch Surface to Text

    in General Discussion

    Posted

    3 minutes ago, D-VECT said:

    Hi Jim,

    I am a new Vectorworks user, and I saw your posting and would like to know more about this tool.

    Current operating system: Windows, Vectorworks version: 2017, Landscape and in German. I tried enabling this tool but I could not find it where to even look for it.

    Do you think you can make a few screenshots to help me out? Thanks!!

     


    Best place to start is likely here:

     


     

    It's impossible for Vectorworks to draw this very simple object correctly.... right?

    in Troubleshooting

    Posted

    2 minutes ago, line-weight said:

     

    I'm curious whether anything came out of your chat @Jim Wilson?


    At the moment, it is limited to finding either Wall objects, or Features in Walls that use the exact same component as the exposed face of the wall is using, but no further. It's in as a wish to expand this ability but there was nothing quick that could be done to improve it.

    3D Urban Model too slow

    in Troubleshooting

    Posted

    There may not be much that can be done here. This is definitely a file that will require powerful hardware, but it looks like these objects were imported. Do you know where they came from originally?

    I had thought this was very slow for only having around 8000 objects, but they aren't all extrudes, the stadium for instance is an imported mesh that has 8000 polys on it's own. For the actual number of polys in this file, this is the speed I would expect from it. Rendering in Final Shaded polys, or Shaded Polys, will definitely be slow, those render modes are some of the oldest in Vectorworks and have not been optimized for some time. You can often get a similar look in OpenGL or Renderworks that will complete faster, what style are you looking to get? Image examples would be welcome.

    Mojave when?

    in General Discussion

    Posted

    Light will not be getting any greener. All the issues we could patch have been fixed, but the issues users are having with Mojave and Macs with Nvidia GPUs (Apple hasn't released drivers for them that work well) and the issues theyre having with printers being made compatible with the OS remain, so we didn't want to cheerfully push users to update unless they NEED to for some reason. My production mac here is remaining on 10.13 for the time being.

    • Like 3

    3D Urban Model too slow

    in Troubleshooting

    Posted

    The file size will increase after you render a viewport if File > Document Settings > Document Preferences > Display > Save Viewport Cache is enabled. This setting means you don't have to rerender the viewport every time you open the file, but the cached high dpi image can increase filesize significantly.

    Taking a closer look now.

    • Love 1

    Please stop mouse zoom 'skidding'

    in Wishlist - Feature and Content Requests

    Posted

    22 hours ago, Kevin McAllister said:

    I'm sure its related to selection highlighting still being single core.....


    You got it. This limitation will indeed be removed and things will become much snappier. 

    Disabling selection highlighting entirely helps, but I can't personally tolerate just the selection handles unless I'm doing a demo and not modeling things. My first version was Vectorworks 12.5 so I got used to the highlighting in 2008 right away and have relied on it ever since.

    • Like 1
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