PVA - Admin
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Does the same thing happen with Navigation Graphics set to Best Compatibility, or only when it is on Best Performance?
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However upon checking with the techs and file, I have learned the following:
A number of bugs have been filed related to this, but because of the file size they didn't show up linked as normal. So this is "good" news, as it means there wasn't a dropped ball in that area which is where I try to focus on most frequently. The most recent looks to be Detail Viewports not appearing as expected in Best Performance mode, which is almost assuredly a graphical bug.
I have a few questions about this file however, it seems to be a bit far (not exceedingly though) 0,0,0, however none of the layers are georeferenced. Is the 0,0 point just being assumed as the origin relative to a point in one of the referenced files?
I attempted to Purge this file, and was met with the monstrous delay that I believe I saw you describe elsewhere, has a successful purge ever been possible with this file to remove unused resources? Or has it not been purged because of this hang/slowness for some time? -
Would you be able to include the needed references? Without them, the file opened here in 2019 sp2 in 38 seconds.
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Whats the filename? I can probably get it from them.
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Send me that file please. And in the future, I understand things are frustrating for you at the moment, but titling forum posts in this manner makes it pretty difficult to find them when trying to search later or for other users with similar issues. Please name discussions using standard terms and stating specifics.
(The naming certainly hasn't been just you or anything, it's just started to get a little out of hand recently.)-
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In the above case, I personally would have to go with Tiles as I don't believe i could get the Hatch editor to create that look at all.
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This is a graphical bug that should be fixed in 2019 SP3.
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Get in touch with tech@vectorworks.net directly for this one. Apparently a few people have had this even after SP2 where the core bug was fixed.
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You may be able to just perform this procedure:
Rather than reinstalling. Vectorworks should then ask for your latest serial number. If it does not, or if it gives you a similar error after you enter the serial number, contact tech@vectorworks.net directly and send them the last 6 of the serial number you are trying to use.
(Note: Do not post your serial number here.)-
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16 hours ago, Jeremy Best said:
Hey @Jim Wilson, if you think it might help, can you please reignite or bump this feature request? It seems like a pretty small/easy think to implement and offers great potential benefits / time savings of work lost.
This should already be happening, I think I had Vectorworks prompt me about this the other day. Let me check and make sure. -
Confirmed here as well. Please send these files to tech@vectorworks.net and they can get it submitted directly.
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Asking for the file itself does not mean that we think the issue is not in Vectorworks. We ask for the file so that we can replicate the issue here and do a bug filing or if the issue happened to be related to workflow, find a workaround. whether the issue was in the file itself or was a Vectorworks bug that would affect any file, we will still want to see your file to replicate.
For instance, if the issue was something like "Title blocks with referenced text fields" it makes far more sense for you to just send the example you already have sitting in front of you, than it does to have a support tech or engineer try to recreate that scenario from scratch. If a file took hours or days to make, then any or all of those elements might be relevant to a fix. If an issue reported is not something that can be rapidly replicated in a new blank file in minutes, sending in the file is then the fastest and most reliable way to get answers.-
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Should be found under Window > Palettes Resource Manager, or using Ctrl-R or CMD-R as a keyboard shortcut. If you still don't see it after that, you may need to go to Tools > Workspaces and switch to another workspace to pop it back up.
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It looks like your license was indeed approved for another year, when you try to launch Vectorworks now, it doesn't open all the way? Or are you just seeing a 30 day expiry notice and then it opens as expected?
If so, after that 30 days expires, it will switch over to the new date (Which is probably sometimes in December 2019) automatically. -
10 hours ago, Edzoe. said:
I'm new -trying to take online course-importing exercise file- got" unable to create graphics importer may not be installed or memory too low"- Help Please- Ed
Reply back with the following from your machine please:
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When you right click on the viewport, select Edit Crop, then if you use Select All and can't select anything (and it isn't a class visibility issue) you can simply add a rectangle or other polygonal geometry to act as the crop object.
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1 hour ago, Mark Aceto said:
Also, what's up with the Callout tool? Why isn't it as simple to edit as Dimensions (inline or in the OIP)? Is that an architectural thing?
From what I understand, that's mostly related to how it links to keynotes for Architects, yeah. I've often seen class for a simplified version of it for everyone else. -
Its related to how the printer definites it's page sizes on Mac, setting it to Custom lets you control it rather than rely on the defaults. You almost always want to be overriding the defaults because they sometimes have arbitrary margins.
If you set it to "Any Printer" you can make your own defaults and then never worry about the specifics when going from printer to printer. -
Perform the following, reboot, then relaunch Vectorworks and try the same thing again, let me know if it still hangs:
That issue should have been corrected for mojave in sp2, but some users have needed to reset preferences to fix it on their machines. -
So that's odd... Top/Plan actually seems to re-align me to face the extrude pre-rotation. However, the other standard views show the extrude source in its original orientation. Top works, but Top/Plan does SEEM to revert it's orientation, but it then returns after I change views. Somethings up.
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You should be able to override that pretty easily with these steps (the Mac section):
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17 hours ago, Andy Broomell said:
If you draw a shape then extrude it, then rotate the extrude, when you go inside the extrude to modify the contents, it still seems to remember it's old rotation.
Actually, I was NOT able to replicate this in a simple test file... but I have absolutely seen the same thing personally. I did recently reset my preferences back to absolute stock but I am not aware of any Vectorworks preference that should affect this.
My steps to reproduce (that failed):
1) Create 3 shapes, circle, hexagon with the regular poly tool, and a rectangle.
2) Individually extrude each
3) duplicate this set of extrudes for reference4) Rotate any of the 3 created figure in one of the sets off its axis, in my test I rotated in front, left and randomly using the Rotate tool in an isometric view
5) Double click to edit the extrudes and observe the alignment of the extruded object
I had expected the extruded source geometry to show aligned with the non-rotated duplicates, but in 2019 SP2 on Windows 10, it seems to be working as expected in a new test file, where the resulting extruded geometry retains it's expected rotation during edit.
Going to try a few more operations and see if its just when the history gets crowded that this starts to happen.-
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I mostly just wanted to get a feel of opinions. No worries on whether this conversation will determine the very fate of Vectorworks 2020 or anything like that, I'm simply asking as I have been working with a number of other applications recently that have a different approach to UI than Vectorworks.
We hear lots of feedback about users disliking the multiple levels of dialog boxes, which I agree with. However, what I hear less often is that users dislike palettes. Often, the feedback is more in the way of users actually wanting MORE palettes (like the ability to pull apart Shape, Data and Render from the single Object Info palette for example), or ways of collapsing portions of palettes when not in use.
What I see in a lot of more recently developed software, is a large number of palettes that appear only contextually. I personally tend to dislike this, but that may just be because I "grew up" technologically with most of my software having a relatively static UI where elements were always visible and available onscreen, and changed their CONTENTS based on my selection (like Attributes or OIP) but never went away entirely.
Fusion360 for instance, has palettes that are completely context-based by default. Even their workspace system is designed less like our system of "The workspace is for your industry" sort of thinking, and more a "The workspaces are for the different phases of design" which I like the idea of. But it seems to make the UI more difficult to learn since you can't just eyeball around the screen, you have to actively click on things, and sometimes in a certain order, to remind you that the UI element even existed.
I'm mostly just looking for feedback and starting a discussion with this, there is no particular project in mind when I make this post, hardware and software UI is just something I think about in all my various work. -
This might be new indeed and might be a bug. I'll double check and get it filed either way. It's been bugging me recently too.
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Super slow file opening!
in Troubleshooting
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Send me the whole set in 2018 as you have it currently working please. I'll do the conversion here and test on both and see if I can find out whats going on. However, were techs not able to point out why the file was cumbersome, or did they not mention the origin issue? (Im both checking to make sure we didnt have a misstep in support as well as a software issue.)
The Purge hang happened to me on Windows, but not Mac, so I'll submit that on its own as a purge command bug with the file i already have.