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  • How to Locate Crash Logs


    PVA - Jim

    There are a number of different reasons that Tech Support representatives may need to see one or more of your crash logs in order to troubleshoot an issue. Normally after you collect the log you would reply back to the representative via the same means they contacted you. Select your operating system below for specific instructions:

     

     

    apple-icon.png                           OS_Windows_8.png

       Mac                                                                               Windows

     

     

    In addition to the above, you may also want to enable Detailed User Logs.

     

    Edited by JimW



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