jacqui.prout Posted February 7, 2018 Share Posted February 7, 2018 Can anyone help. I have an original copy of Vectorworks 2008 from the days when I worked as a garden designer, which I haven't done for 5 years. Someone has asked me to do a design for them as a one off. I have the original disk, the original box with the serial number, I have the dongle and I have a printed copy of the about screen which confirms the serial number. When I install it on my PC it wont accept my serial number but loads perfectly OK in evaluation mode. I am running windows 10 and I expect this is the issue When I install in on my very old mac which is running a really old OS it is the same issue but on the mac the dongle doesn't illuminate. I don't know why it tells me it is an invalid serial number, when it worked perfectly well in the past Any help appreciated Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted February 7, 2018 Vectorworks, Inc Employee Share Posted February 7, 2018 Don't post it publicly, but message me with the last 6 of that serial number and I can take a look. I THINK that serial numbers in 2008 were keyed to either Mac or Windows and that may have been the issue if you used to run it on a Mac. If that ends up being the case, contact tech@vectorworks.net or your distributor and see what they can do to switch it if possible. Quote Link to comment
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