JHEarcht Posted May 18, 2004 Share Posted May 18, 2004 VectorWorks 10.5 and 11.0 on Windows XP: Upon opening VW11, an error box displays saying: "Support for image compression formats is not available from QuickTime . . .reinstall QT . . ." VW10.5 has a similar message with slightly different wording. Quicktime 6.5 was installed from the VW11 CD and is working properly. How can I get VW to recognize QT? Thanks, JE Quote Link to comment
Guest Posted May 18, 2004 Share Posted May 18, 2004 When you installed QT, did you use the custom or the typical installation? You may need to reinstall QT and make sure you select the Custom install. Quote Link to comment
JHEarcht Posted May 19, 2004 Author Share Posted May 19, 2004 Katie, I reinstalled QT6.5 from the VW11 CD. Under Custom Install I selected: Essentials, Still Image, Effects, Diagnostics. I had no registration number for QT. I use Windows Media Player as my default media app. So, under Browser/Mime Settings I selected only Still Images. Under File Associations I selected only Still Images. In VW 10.5 and VW 11 I still get the message that "Quicktime is not found". Any suggestions? Thanks, JE Quote Link to comment
Guest Posted May 20, 2004 Share Posted May 20, 2004 When using the Custom install, select all and proceed with the installation. You will keep getting the message until you install all of the components. Quote Link to comment
JHEarcht Posted May 20, 2004 Author Share Posted May 20, 2004 Katie, That's a bummer. I use QuickTime only for VW. I don't want QT to compete with MediaPlayer for other media functions. Is there a specific QT file association that VW is looking for? Thanks, JE Quote Link to comment
Guest Posted May 20, 2004 Share Posted May 20, 2004 JHE, You can still use the other stuff as the default program - just make sure you don't set QT to use those things. To do this, launch QT and go through the settings for default stuff OR right click on any of the media files and make sure you set "Opens with" to the MS Media player. Quote Link to comment
JHEarcht Posted May 21, 2004 Author Share Posted May 21, 2004 Thanks Katie, You were right. I reinstalled QuickTime custom with all default items. This time, no error message in VW. I discovered that the default install does not compete with MediaPlayer for most MP extensions, as I had presumed. Good day, JE Quote Link to comment
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